Challenge
Prior to integration, their systems were siloed — warehouse and freight/ERP ran independently, leading to conflicting inventory records. Updates were manual or batch-based, causing delayed or inaccurate inventory counts, frequent stock-outs or overstock, and no visibility into goods in transit. Manual reconciliations hampered scalability and increased operational effort and cost.
Prior to integration, their systems were siloed — warehouse and freight/ERP ran independently, leading to conflicting inventory records. Updates were manual or batch-based, causing delayed or inaccurate inventory counts, frequent stock-outs or overstock, and no visibility into goods in transit. Manual reconciliations hampered scalability and increased operational effort and cost.
Solution
They implemented a unified integration layer using APIs and microservices to sync WMS and Freight ERP. Real-time inventory events (inbound, picking/packing, shipping, dispatch) were captured via RFID/barcode scanning, and an active dashboard was introduced to track on-hand inventory, transit status, and exceptions. Process redesign, user training and pilot testing ensured smooth adoption.
They implemented a unified integration layer using APIs and microservices to sync WMS and Freight ERP. Real-time inventory events (inbound, picking/packing, shipping, dispatch) were captured via RFID/barcode scanning, and an active dashboard was introduced to track on-hand inventory, transit status, and exceptions. Process redesign, user training and pilot testing ensured smooth adoption.
Results
The integration yielded dramatic improvements: inventory accuracy increased significantly, manual reconciliations dropped, stock-outs reduced due to real-time visibility, and operational costs fell. The centralized dashboard enhanced stakeholder confidence, and the system became scalable, ready for new warehouses, freight routes or business channels without re-architecting the core sync infrastructure.
The integration yielded dramatic improvements: inventory accuracy increased significantly, manual reconciliations dropped, stock-outs reduced due to real-time visibility, and operational costs fell. The centralized dashboard enhanced stakeholder confidence, and the system became scalable, ready for new warehouses, freight routes or business channels without re-architecting the core sync infrastructure.