Apr 25, 2024
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Completed
The Customer Experiences With Costa Coffee that Leave You Spellbound
$10,000+
7-12 months
United States, Atlanta
10+
Service categories
Service Lines
Artificial Intelligence
Cloud Consulting
DevOps
Domain focus
Other
Frameworks
Node.js
Challenge
Costa Coffee wanted to transform the coffee experience by making various coffee options available for customers in 90 seconds. Developing software and deploying an AI-powered solution that autonomously manages vending machines required the juggling of multiple technologies, expertise in emerging technologies, effective automated testing, and the integration of a program into machines.
Costa Coffee wanted to transform the coffee experience by making various coffee options available for customers in 90 seconds. Developing software and deploying an AI-powered solution that autonomously manages vending machines required the juggling of multiple technologies, expertise in emerging technologies, effective automated testing, and the integration of a program into machines.
Solution
Sigma Solve constituted a team of AI and cloud experts alongside highly skilled developers to implement a cloud-based, DevOps-driven system to build Costa Coffee’s autonomous vending machine-based retail store. We leveraged cutting-edge technologies and empowered coffee machines with artificial intelligence to pour glasses with the finest quality coffee. AI enabled Costa Coffee to predict demands, manage inventory, and offer coffee 24*7 in previously impossible locations, prioritizing sustainability.
Sigma Solve constituted a team of AI and cloud experts alongside highly skilled developers to implement a cloud-based, DevOps-driven system to build Costa Coffee’s autonomous vending machine-based retail store. We leveraged cutting-edge technologies and empowered coffee machines with artificial intelligence to pour glasses with the finest quality coffee. AI enabled Costa Coffee to predict demands, manage inventory, and offer coffee 24*7 in previously impossible locations, prioritizing sustainability.
Results
Less human intervention, less time consumption, beverages on-the-go, secure online payment options, and quality consistency are some of the achievements of the partnership between Sigma Solve and Costa Coffee when Covid was at its peak in the US.
Less human intervention, less time consumption, beverages on-the-go, secure online payment options, and quality consistency are some of the achievements of the partnership between Sigma Solve and Costa Coffee when Covid was at its peak in the US.