Dec 24, 2021
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Ongoing
CRM Development: Reliable Tool for Healthcare Client Management
$75,000+
more 1 year
United States
6-9
Service categories
Service Lines
Software Development
Domain focus
Healthcare
Programming language
TypeScript
Frameworks
Laravel
React Native
Vue.js
Challenge
Abto Software assisted a US-based healthcare provider with a custom internal CRM development. The system streamlines appointment setting and management and helps our client to provide better patient care.
Abto Software assisted a US-based healthcare provider with a custom internal CRM development. The system streamlines appointment setting and management and helps our client to provide better patient care.
Solution
Healthcare CRM Features:
1. Quicker and more effective patient appointment management.
2. The system is equipped with different tools (email, SMS, chat, etc.). They enable communication with patients, for example, by sending reminders about appointments.
3. The system provides a useful CRM feature of segmenting patients by location.
4. The system allows our client to detect potential patients’ health risks and prevent them from getting more severe.
5. The system collects and gives access to information about each patient, including medical records, appointment history, payment information, risk category, etc.
6. The system provides role-based access to patient information.
7. The system makes it easier to handle and process patient payments.
Healthcare CRM Features:
1. Quicker and more effective patient appointment management.
2. The system is equipped with different tools (email, SMS, chat, etc.). They enable communication with patients, for example, by sending reminders about appointments.
3. The system provides a useful CRM feature of segmenting patients by location.
4. The system allows our client to detect potential patients’ health risks and prevent them from getting more severe.
5. The system collects and gives access to information about each patient, including medical records, appointment history, payment information, risk category, etc.
6. The system provides role-based access to patient information.
7. The system makes it easier to handle and process patient payments.
Results
The custom CRM system helps Abto Software’s client increase their business efficiency in a variety of ways. Process automation reduced manual work of handling payments and keeping medical records. Our engineers work in close cooperation with the client’s experts, and both teams enjoy open and effective communication. Moreover, the client sees the tangible benefits of our work and is planning on expanding the team further.
Currently, we plan for the new iteration of CRM development. It will result in the next version of the CRM solution, complete with new CRM features, and a new mobile application.
Want to improve your CRM system? Let’s discuss how we can help you.
The custom CRM system helps Abto Software’s client increase their business efficiency in a variety of ways. Process automation reduced manual work of handling payments and keeping medical records. Our engineers work in close cooperation with the client’s experts, and both teams enjoy open and effective communication. Moreover, the client sees the tangible benefits of our work and is planning on expanding the team further.
Currently, we plan for the new iteration of CRM development. It will result in the next version of the CRM solution, complete with new CRM features, and a new mobile application.
Want to improve your CRM system? Let’s discuss how we can help you.