Jan 02, 2025
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SaaS-based Scheduling Solution for a Medical Clinic
Completed

SaaS-based Scheduling Solution for a Medical Clinic

$100,000+
more 1 year
United States
6-9
view project
Service categories
Service Lines
Software Development
Domain focus
Healthcare

Challenge

A US healthcare clinic requested an appointment booking SaaS solution for streamlined scheduling covering 200 medical providers and their patients. The primary goal of the software was to enable online appointment booking for patients while eliminating manual scheduling.

The client asked Acropolium to upgrade its appointment system into a SaaS solution, ensuring integration with EHR systems. The core objective was to enable patients to book appointments online, reducing no-shows through automated SMS and email reminders.

Additionally, the clinic aimed to provide patients access to medical records, educational resources, and specialist communication via the appointment software. Simultaneously, the product had to allow real-time record review to ensure comprehensive reporting on patient flow and clinic performance. 

Another vital request was centered around compliance with industry standards. Acropolium’s developers focused on securing sensitive client data within the healthcare appointment scheduling software.

 

Solution

To ensure scalability, accessibility, and cost-efficiency, we adopted a cloud-based solution available for public use. Our developers prioritized safeguarding the data of both medical practitioners and patients while leveraging safe login procedures for the software.

We also set our focus on essential user functions, integrating online planning, automated SMS/email reminders, and real-time record access with editing.

Adopting a premium subscription format, we helped the client unlock advanced features: medical record access, multilingual support, advanced reporting, and 24/7 assistance. Thanks to integration features, the app can now connect with EHR systems, which enables seamless access to medical records.

Results

Our client received an all-encompassing SaaS healthcare scheduling solution, which led to measurable success:

Patient no-show rate decreased by 30%
Average patient wait time was reduced by 25%.
The number of patients managing their medical records through the software increased by 40%.

Read our case study here: https://acropolium.com/portfolio/saas-appointment-scheduling-software-for-a-medical-clinic/