ActiveX IT Services specializes in delivering tailored IT solutions, including responsive website development, custom software applications, and digital marketing services. We focus on combining technology and creativity to optimize business operations, enhance customer experience, and drive measurable results. Our team of skilled professionals ensures timely delivery, cost-effective solutions, and dedicated support for every project.
ActiveX IT Services specializes in delivering tailored IT solutions, including responsive website development, custom software applications, and digital marketing services. We focus on combining technology and creativity to optimize business operations, enhance customer experience, and drive measurable results. Our team of skilled professionals ensures timely delivery, cost-effective solutions, and dedicated support for every project.
Location and contacts
Major clients
Processes and approach
How do you gather and validate client requirements?
We start with detailed consultations to understand project goals, then document functional and non-functional requirements. Workshops and questionnaires help capture all needs. Requirements are reviewed and confirmed with the client before development begins, and we maintain ongoing feedback throughout the project to ensure accuracy and alignment.
How do you ensure alignment with client goals and business strategy?
We begin by understanding the client’s vision, goals, and KPIs. Project requirements are mapped to business objectives, and stakeholders are involved throughout planning. Regular progress reviews and milestone demonstrations ensure alignment, while we adapt solutions as priorities evolve, delivering outcomes that support the client’s strategy.
Which software development methodologies do you use (e.g., Agile, Waterfall, Scrum)?
We use Agile for iterative development and fast feedback, Scrum with sprints and regular reviews for complex projects, and Waterfall for projects with fixed requirements. In some cases, we adopt a hybrid approach, combining methodologies to match project complexity and client needs. This ensures flexibility, transparency, and timely delivery of high-quality solutions.
How do you keep clients and stakeholders updated on project progress?
We provide weekly status reports, regular check-in meetings, and milestone demonstrations to keep clients informed. Clients can track tasks in real-time via project management tools like Jira or Trello. For urgent updates, we communicate promptly via email or calls. This ensures transparency, timely feedback, and alignment throughout the project lifecycle.
How frequently do you hold check-in meetings or status updates?
We hold weekly check-in meetings to review progress and plan upcoming tasks. Milestone reviews are scheduled at key points to demonstrate completed work. For urgent matters or changes, we provide ad-hoc updates via email, calls, or project management tools, keeping clients informed and engaged throughout the project lifecycle.
What quality assurance practices do you follow?
We follow a rigorous QA process including requirement verification, test planning, automated and manual testing, and continuous QA during development. Clients are involved through test environments and demos, and final acceptance testing ensures all solutions are fully functional, stable, and meet agreed-upon requirements.
How do you identify and manage project risks?
We identify risks during project planning and assess their impact and likelihood. Mitigation plans are created for high-priority risks, and we continuously monitor them throughout the project. Clients are kept informed of risks and mitigation strategies, and we respond promptly to any issues to minimize impact on timelines and deliverables.
What kind of support or maintenance do you offer after delivery?
We provide ongoing technical support via email, phone, and chat. Our team handles bug fixes, updates, performance monitoring, and feature enhancements. Clients receive training and documentation, and support is provided based on agreed SLAs to ensure smooth operation, reliability, and continued value from our solutions after project delivery.