Oct 08, 2021
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Service categories
Service Lines
IT Services
Domain focus
Other
Transportation & Logistics
Challenge
The process requires a lookup in an internal management system, based on a mainframe terminal and SAP for container booking data, discovering mismatches and conducting a correction booking in the corresponding system.
The process requires a lookup in an internal management system, based on a mainframe terminal and SAP for container booking data, discovering mismatches and conducting a correction booking in the corresponding system.
Solution
The RPA solution is split into two parts. The first part involves exporting data from SAP and the supply management system on a monthly basis, comparing the results from both systems and writing the findings in a spreadsheet. The second part is about responding to individual correction requests, received via email by the business users and processing the correction bookings.
The RPA solution is split into two parts. The first part involves exporting data from SAP and the supply management system on a monthly basis, comparing the results from both systems and writing the findings in a spreadsheet. The second part is about responding to individual correction requests, received via email by the business users and processing the correction bookings.
Results
Reduced probability for errors
Near immediate response to requests
10x faster container booking
750 man-hours saved annually
Reduced probability for errors
Near immediate response to requests
10x faster container booking
750 man-hours saved annually