Jul 09, 2021
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Ongoing

Virtual1: a web portal for wholesaling telecommunication services

$10,000+
more 1 year
United Kingdom
10+
view project
Service categories
Service type
Custom Software Development
Web Development
Other
Domain focus
Telecommunications
Solution type
Business Software
Ecommerce
Programming language
Java
Frameworks
Spring
jQuery
Other
CMS solutions
Other

Challenge

Virtual1 is a telecommunications provider that distributes wholesale connectivity and cloud services across the UK. The company faced the challenge of managing several systems that supported equipment, ordering, communication with providers and suppliers. Virtual1 needed a solution of corporate-level transforming manual to digital. Also, our client wanted for centralized partner portal to control the wholesaling telecommunication services directly. Furthermore, there was a requirement for a software solution that will assist in the commercial growth of partners.

Solution

It was decided to use Liferay Community Edition to create the possibility for Virtual1 to make business in one place. We used Liferay as a parent configuration website with subordinated partner websites that differ in content and rules. We made several software solutions for user accounts and back office, including a custom order workflow, a setting module for service packages, and a software kit for partner account settings (access, management, end users brief, etc.). Also, there was Salesforce integration to deliver real-time sales information through one communication channel.

Results

Since we’ve been working with Virtual1, the number of requests increased 100 times. In 2016, Virtual1 had behind the title of “Network Provider of the Year.” The company has been staying one of the most influential telecommunications providers in the United Kingdom.
Since we’ve been working with Virtual1, the number of requests increased 100 times. In 2016, Virtual1 had behind the title of “Network Provider of the Year.” The company has been staying one of the most influential telecommunications providers in the United Kingdom.
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