May 11, 2023
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Advanced Hotel booking system with extended functionality
Completed

Advanced Hotel booking system with extended functionality

$100,000+
7-12 months
United States
2-5
view project
Service categories
Service Lines
Software Development
Domain focus
Other
Travel & Hospitality
Programming language
TypeScript
Frameworks
.NET
Symfony

Challenge

- Develop a booking platform with customizable search rules - Create a Wishlist feature to enable customers to book trips canceled by other travelers - Build a rebooking unit for canceled reservations
- Develop a booking platform with customizable search rules - Create a Wishlist feature to enable customers to book trips canceled by other travelers - Build a rebooking unit for canceled reservations

Solution

We developed and implemented a user-friendly booking engine that incorporates a value-add rebooking functionality, enabling timely rebookings and revalidation of canceled reservations. Our solution helped our client score more direct bookings from metasearch channels such as Google and recorded double-digit sales growth. An intuitive, mobile-friendly design provided a consistent experience across all devices resulting in fewer abandonments.

Results

1. Streamlined booking path - The booking platform seamlessly integrated with the website delivered a frictionless booking experience to customers. 2. Quick pricing updates - Near real-time updates of rates and room availability, the ability to deliver promotional offerings unique to each guest improved satisfaction rates. 3. Revenue growth - Mobile-friendly, responsive, and sleek booking & rebooking processes led to an increase in direct bookings