Jul 19, 2022
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Helped India’s Largest Passenger Aviation Company to Improve its Applications’ Accessibility by 80%
Ongoing

Helped India’s Largest Passenger Aviation Company to Improve its Applications’ Accessibility by 80%

$25,000+
more 1 year
India, Gurugram
2-5
view project
Service categories
Service Lines
QA and Testing
Domain focus
Travel & Hospitality

Challenge

Delivered end-to-end Quality Assurance For Accessibility Challenge Of Flight Booking For Disabled Users Binmile Technologies provided end-to-end accessibility testing to Indigo for their application service to improve their users' experience. Our team of experts executed an accessibility audit to uncover all the accessibility challenges, faced by the disabled users in the Indigo application. All the defects were recorded to ensure the flawless performance of the appl before performing the accessibility audit on mobile & web both. With the expert QA team of Binmile, Indigo was able to deliver a seamless experience to their visually impaired users. With improved app performance Indigo was now able to enhance the experience of its disabled users and gained their lifetime value.

Solution

Real User Impact Used for Improving Application’s Accessibility For each accessibility violation, Binmile provided Indigo with the 'Real User Impact', which directly came from disabled users who were involved in the accessibility audit. This was essential to understand the impact of a defect on end-users. Screen reader's accessibility to convert digital text into audible form Keyboard-only accessibility to eliminate the requirement of a mouse Color contrast accessibility to perceive the information for everyone Full browser zoom accessibility to magnify the web content in order to be readable Screen reader accessibility using TalkBack to enable eyes-free control of the android device Screen reader accessibility using VoiceOver to enable eyes-free control of the iPhone device

Results

Impressive Growth In The Company - Improved app accessibility by 80%. - Improved experience for disabled users by 5X. - Increased Customer Retention by 50%.
Impressive Growth In The Company - Improved app accessibility by 80%. - Improved experience for disabled users by 5X. - Increased Customer Retention by 50%.
No image
Helped India’s Largest Passenger Aviation Company to Improve its Applications’ Accessibility by 80%
No image
Helped India’s Largest Passenger Aviation Company to Improve its Applications’ Accessibility by 80%