Jul 12, 2022
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E-Commerce Application
Ongoing

E-Commerce Application

$25,000+
7-12 months
Australia
10+
Service categories
Service Lines
Artificial Intelligence
Design
IT Services
Mobile Development
QA and Testing
Domain focus
Other
Technology

Challenge

To develop an eCommerce application for the Australian market and provide the CMS solution to manage the operations and maintenance
To develop an eCommerce application for the Australian market and provide the CMS solution to manage the operations and maintenance

Solution

Creating a web application that will work across the browsers and responsive design Creative user interface and help of chatbots and AI for the speech recognition service Privacy of the data of the users, two-factor authentication, and immediate notifications of the data breach and unauthorized access Verified profiles using the machine learning algorithm and user analysis using big data Payment gateway integration, Salesforce sales cloud for the sales process, and Salesforce Pardot for the marketing solution

Results

The eCommerce company utilized WordPress WooCommerce to expand their online business to 5 different countries. 53% of customers decided to make a purchase online rather than going to in-person stores, and an excellent user experience is recorded both from online shoppers. Salesforce CRM helped in keeping all the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service, and business analytics and provides access to a dashboard depends on KPIs to boost the sales and marking of the company