Jul 12, 2022
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EduTech
Ongoing

EduTech

$5,000+
2-3 months
United States
2-5
Service categories
Service Lines
Artificial Intelligence
Cloud Consulting
IT Services
Mobile Development
QA and Testing
Domain focus
Education
Technology

Challenge

Student data was scattered across spreadsheets, leading to discrepancies & traceability issues. Examination marks & progress reports went unresolved for months. Senior management didn’t have enough visibility into sales metrics and the customer experience was hampered by manual admission

Solution

The advantage of Salesforce is that it can be used not just for marketing, sales, and CRM, but across other processes such as admissions, document verification, product knowledge assessments, and logistics. Everything can be managed either on Salesforce or our indigenously built Learning Management Solution(LMS).

Results

All marketing campaigns are managed through Salesforce Pardot. Online Admissions Started - filling admission forms, submitting documents, and paying fees. Teams can easily verify documents, schedule interviews, and communicate with students through Salesforce. Student onboarding is streamlined on Salesforce