Jul 17, 2023
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Service categories
Service Lines
Software Development
Design
Mobile Development
Domain focus
Banking & Financial Services
Other
Programming language
Kotlin
SQL
Swift
Frameworks
Angular.js
Node.js
Subcategories
Design
Product Design
Mobile Development
Android
iOS
Challenge
Digitize the documentation of each client to have it always available online, avoiding repeated requests.
Reduce the number of procedures and processes that require the customer's physical presence, allowing him/her to carry them out from the bank's website and increasing the level of self-management.
Provide tools to the bank's teams so that they can have traceability of their processes, including alerts to prevent service failures.
Define a solid brand identity that allows unifying criteria such as voice and tone, aligning each of its communications and driving its growth through Digital Marketing and Growth strategies.
Digitize the documentation of each client to have it always available online, avoiding repeated requests.
Reduce the number of procedures and processes that require the customer's physical presence, allowing him/her to carry them out from the bank's website and increasing the level of self-management.
Provide tools to the bank's teams so that they can have traceability of their processes, including alerts to prevent service failures.
Define a solid brand identity that allows unifying criteria such as voice and tone, aligning each of its communications and driving its growth through Digital Marketing and Growth strategies.
Solution
Development of a new platform that would allow the bank to lay the foundations of an online system and achieve the desired growth and modernization.
The objectives we pursued were:
Scalability.
Cyber security
Modernization.
Performance optimization
Improved user experience
Development of a new platform that would allow the bank to lay the foundations of an online system and achieve the desired growth and modernization.
The objectives we pursued were:
Scalability.
Cyber security
Modernization.
Performance optimization
Improved user experience
Results
01_ We established a synergy in which teamwork was key to validate each step between BMR and eCloud.
02_ We generated an entirely new user experience, through the UX/UI design of 15 key functionalities.
03_ We streamline the process of creating and modifying content through an internal CMS.
04_ We developed a transversal brand identity for the entire bank for a more effective communication.
01_ We established a synergy in which teamwork was key to validate each step between BMR and eCloud.
02_ We generated an entirely new user experience, through the UX/UI design of 15 key functionalities.
03_ We streamline the process of creating and modifying content through an internal CMS.
04_ We developed a transversal brand identity for the entire bank for a more effective communication.