Aug 11, 2021
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Service categories
Service Lines
Design
Ecommerce
QA and Testing
Web Development
Domain focus
Commerce
Challenge
The Client was struggling to create a seamless online customer experience for the target audience. There was a need to integrate online and physical presence to improve the quality of interactions with customers. Furthermore, the Client had no centralized enterprise resource planning system (ERP) and relied on the one that was created almost a decade ago. That is why the Client required ecommerce Magento website development assistance.
The Client was struggling to create a seamless online customer experience for the target audience. There was a need to integrate online and physical presence to improve the quality of interactions with customers. Furthermore, the Client had no centralized enterprise resource planning system (ERP) and relied on the one that was created almost a decade ago. That is why the Client required ecommerce Magento website development assistance.
Solution
Our team moved the Client website to Magento 2 and developed an online purchasing environment to support the goal of ensuring a seamless purchasing journey for customers. It was also decided to shift the Client's ERP system to a new cloud-based provider — myFactory, a company that specializes in Swiss KMU.
Our team moved the Client website to Magento 2 and developed an online purchasing environment to support the goal of ensuring a seamless purchasing journey for customers. It was also decided to shift the Client's ERP system to a new cloud-based provider — myFactory, a company that specializes in Swiss KMU.
Results
The Client was able to retain a strong market position and acquire customers from their competitors through an enhanced online experience provided by Magento 2 while expecting stable growth despite the pandemic.
The Client was able to retain a strong market position and acquire customers from their competitors through an enhanced online experience provided by Magento 2 while expecting stable growth despite the pandemic.