Send bulk SMS to recover payment from patients
Challenge
Client approached Imenso to come up with a solution to create a new channel for their payment recovery business which should communicate with their legacy system without hindering their core systems in place and should follow the HIPAA compliances and PCI standards.
- To communicate securely with our client’s legacy system without hindering their core setup.
- Following HIPAA compliances and PCI standards.
Information synchronization between our solution and client’s legacy system.
Client approached Imenso to come up with a solution to create a new channel for their payment recovery business which should communicate with their legacy system without hindering their core systems in place and should follow the HIPAA compliances and PCI standards.
- To communicate securely with our client’s legacy system without hindering their core setup.
- Following HIPAA compliances and PCI standards.
Information synchronization between our solution and client’s legacy system.
Solution
Standalone application built upon server-less technology to fulfill the need of our client by utilizing various third parties APIs.
- Server-less auto SMS scheduling by writing business logics in AWS Lambda functions and API Gateways.
- Custom URL shortener masked with encryption and decryption logic.
- Utilizing Twilio API for integrating outbound and inbound text messages to recover payments.
- Timezone based auto scheduling of text messages for maximum hit ratio.
Standalone application built upon server-less technology to fulfill the need of our client by utilizing various third parties APIs.
- Server-less auto SMS scheduling by writing business logics in AWS Lambda functions and API Gateways.
- Custom URL shortener masked with encryption and decryption logic.
- Utilizing Twilio API for integrating outbound and inbound text messages to recover payments.
- Timezone based auto scheduling of text messages for maximum hit ratio.
Results
The development of MobilePay Patient Services led to the creation of a comprehensive revenue cycle management solution, positioning the company as a leader in providing efficient and innovative services to optimize financial processes within the healthcare industry.
The development of MobilePay Patient Services led to the creation of a comprehensive revenue cycle management solution, positioning the company as a leader in providing efficient and innovative services to optimize financial processes within the healthcare industry.