An Insurance App with 3D Auto Models to Transform Claim Submission
Challenge
A US software company focused on solutions for car insurers and carmakers wanted to reinvent how drivers file car damage claims. Its customers and partners include leading US insurers and world-renowned auto brands, so the bar for quality and usability was high. The company needed a solution that would guide an insurer's customers through describing vehicle damage using standardized forms combined with interactive 3D car models, turning a confusing, error-prone process into something clear and intuitive on a mobile device. To build it, the company sought a professional web development vendor with a proven record in custom insurance software and the specialized skills to combine standardized claim workflows with realistic 3D visualization.
A US software company focused on solutions for car insurers and carmakers wanted to reinvent how drivers file car damage claims. Its customers and partners include leading US insurers and world-renowned auto brands, so the bar for quality and usability was high. The company needed a solution that would guide an insurer's customers through describing vehicle damage using standardized forms combined with interactive 3D car models, turning a confusing, error-prone process into something clear and intuitive on a mobile device. To build it, the company sought a professional web development vendor with a proven record in custom insurance software and the specialized skills to combine standardized claim workflows with realistic 3D visualization.
Solution
The delivered solution is a web application designed to fit mobile screens, with a location-based interface language that can switch automatically. Each screen represents a step in filing a claim: the customer enters contact details, uploads photos with vehicle information, and then selects damaged parts on an interactive 3D car model — an original sedan created by a 3D graphics expert. Choosing a part such as a tire, windshield, hood, or bumper brings up a short list describing the kind and extent of the damage, for example gauged or flat for a tire, cracked or broken for glass, or scratches and dents with size variants for surfaces, and the user can attach a photo to each damaged part individually. When the claim is complete it uploads to the insurer's claim-processing backend and is queued for loss adjustment. Once results are ready, the user is notified by email or text and can order a payment check or pick a repair facility from a list, with distances calculated automatically and turned into a route on an in-app map. A short five-star survey at the end captures feedback. It was built with React, three.js, HTML5, CSS3, Autodesk 3ds Max, Blender, and the Google Maps API.
The delivered solution is a web application designed to fit mobile screens, with a location-based interface language that can switch automatically. Each screen represents a step in filing a claim: the customer enters contact details, uploads photos with vehicle information, and then selects damaged parts on an interactive 3D car model — an original sedan created by a 3D graphics expert. Choosing a part such as a tire, windshield, hood, or bumper brings up a short list describing the kind and extent of the damage, for example gauged or flat for a tire, cracked or broken for glass, or scratches and dents with size variants for surfaces, and the user can attach a photo to each damaged part individually. When the claim is complete it uploads to the insurer's claim-processing backend and is queued for loss adjustment. Once results are ready, the user is notified by email or text and can order a payment check or pick a repair facility from a list, with distances calculated automatically and turned into a route on an in-app map. A short five-star survey at the end captures feedback. It was built with React, three.js, HTML5, CSS3, Autodesk 3ds Max, Blender, and the Google Maps API.
Results
Completely satisfied with the application, the client continued the cooperation and launched joint backend development and integration projects on top of the initial delivery. It also engaged the team for ongoing enhancements, including six additional 3D car models to broaden vehicle coverage and a Yelp rating integration for the repair-facility list so customers could choose shops with more confidence. The project transformed a traditionally tedious claim-submission experience into a guided, visual, mobile-friendly flow, strengthening the client's product for the insurers and automakers it serves and creating a foundation for continued feature growth.
Completely satisfied with the application, the client continued the cooperation and launched joint backend development and integration projects on top of the initial delivery. It also engaged the team for ongoing enhancements, including six additional 3D car models to broaden vehicle coverage and a Yelp rating integration for the repair-facility list so customers could choose shops with more confidence. The project transformed a traditionally tedious claim-submission experience into a guided, visual, mobile-friendly flow, strengthening the client's product for the insurers and automakers it serves and creating a foundation for continued feature growth.