Challenge
Our client’s sales representatives spent significant time visiting outlets to offer products and process orders, leading to inefficiencies and increased costs.
They needed to find a solution to reduce human resources costs while still ensuring maximum business efficiency. Having a huge network of trading points all over the world, they also wanted to find the most efficient way for their business information to be managed quickly, securely, and safely.
Our client’s sales representatives spent significant time visiting outlets to offer products and process orders, leading to inefficiencies and increased costs.
They needed to find a solution to reduce human resources costs while still ensuring maximum business efficiency. Having a huge network of trading points all over the world, they also wanted to find the most efficient way for their business information to be managed quickly, securely, and safely.
Solution
The inVerita team developed a user-friendly application that enables outlets to place orders independently, this way, reducing the need for frequent in-person visits by sales representatives. We also created a web application tailored for the client’s call centers to improve communication and task management for greater efficiency.
The inVerita team developed a user-friendly application that enables outlets to place orders independently, this way, reducing the need for frequent in-person visits by sales representatives. We also created a web application tailored for the client’s call centers to improve communication and task management for greater efficiency.
Results
Our developers created a new web platform, including all of the backend architecture behind it. This includes a well-designed web application that allows end-users to optimize their purchases, calculate order sums, and monitor additional information about the outlet for which the order was made.
With all data already saved in the application, the client can easily make a call to any specific outlet. They can also organize work assignments for call center workers.
Our developers created a new web platform, including all of the backend architecture behind it. This includes a well-designed web application that allows end-users to optimize their purchases, calculate order sums, and monitor additional information about the outlet for which the order was made.
With all data already saved in the application, the client can easily make a call to any specific outlet. They can also organize work assignments for call center workers.
