Challenge
The Problem: System Overload and Resource Limitations
- Customer Retention & Service Excellence: Maintaining high-quality customer service as the user base grew.
- System Overload: Increased pressure on the system to handle higher user volume, especially during peak hours.
- Resource Limitations: The internal team was unable to meet the demand for new features and system updates, requiring external support to scale operations.
The Problem: System Overload and Resource Limitations
- Customer Retention & Service Excellence: Maintaining high-quality customer service as the user base grew.
- System Overload: Increased pressure on the system to handle higher user volume, especially during peak hours.
- Resource Limitations: The internal team was unable to meet the demand for new features and system updates, requiring external support to scale operations.
Solution
Solution: IT Staff Augmentation for Faster Growth
To address these challenges, FreshPrep adopted IT staff augmentation to enhance development capabilities. This allowed the company to onboard skilled professionals quickly, reducing time to market and improving platform features, scalability, and usability.
Tech Stack
- Ruby on Rails (for backend development)
- Vue.js (for front-end development)
- Microservices (for scalable architecture)
- AWS (for cloud services and scalability)
- Postgres (for database management)
Solution: IT Staff Augmentation for Faster Growth
To address these challenges, FreshPrep adopted IT staff augmentation to enhance development capabilities. This allowed the company to onboard skilled professionals quickly, reducing time to market and improving platform features, scalability, and usability.
Tech Stack
- Ruby on Rails (for backend development)
- Vue.js (for front-end development)
- Microservices (for scalable architecture)
- AWS (for cloud services and scalability)
- Postgres (for database management)
Results
The Impact
By implementing IT staff augmentation, FreshPrep overcame operational hurdles, enhanced its technology scope, and delivered improved customer experiences. The strategic partnership allowed for faster scaling, quicker feature launches, and better service overall, leading to increased customer retention, sales, and positive user feedback.
Project Overview
- FreshPrep utilized IT staff augmentation to bring in skilled software developers and e-commerce specialists to support internal teams.
- The solution aimed to enhance development velocity, reduce development time, and introduce powerful new features to improve user engagement and scalability.
- Collaboration with Invozone IT allowed FreshPrep to seamlessly integrate external resources.
- The partnership accelerated feature launches and improved overall customer experience.
- The project focused on improving platform efficiency and maintaining flexibility to manage growing user demands.
The Impact
By implementing IT staff augmentation, FreshPrep overcame operational hurdles, enhanced its technology scope, and delivered improved customer experiences. The strategic partnership allowed for faster scaling, quicker feature launches, and better service overall, leading to increased customer retention, sales, and positive user feedback.
Project Overview
- FreshPrep utilized IT staff augmentation to bring in skilled software developers and e-commerce specialists to support internal teams.
- The solution aimed to enhance development velocity, reduce development time, and introduce powerful new features to improve user engagement and scalability.
- Collaboration with Invozone IT allowed FreshPrep to seamlessly integrate external resources.
- The partnership accelerated feature launches and improved overall customer experience.
- The project focused on improving platform efficiency and maintaining flexibility to manage growing user demands.