Case Study: Point‑of‑sale (POS) Software Development for OrderPort
Challenge
OrderPort is a native iOS point-of-sale (POS) and commerce platform tailored for wine businesses and hospitality venues — including restaurants, tasting rooms, and taprooms — that need a unified system for sales, payments, inventory, and customer management. To modernize and complete its POS solution, the startup OrderPort partnered with IT Craft, who took over the existing codebase, expanded its functionality, and delivered a scalable commerce platform that supports both in-person transactions and broader business operations.
In the food and restaurant commerce sector, businesses like wineries and taprooms often juggle multiple operational systems — from cash registers and payment terminals to inventory spreadsheets and customer records. This fragmentation slows service, limits visibility into sales performance, and makes guest experiences inconsistent.
OrderPort set out to replace this fractured setup with a single mobile‑first POS solution that could handle everyday commerce, integrate deeply with payment processors and hardware, and support real‑time inventory visibility — all from an iPad. The platform aims to streamline operations for establishments where wine, food, and hospitality intersect, and where seamless customer journeys are key to business success.
Before working with IT Craft, the project faced several key challenges:
- Incomplete App Functionality: The original codebase required refinement and new features to meet real operational demands in restaurant and wine commerce.
- Hardware Integration Needs: The POS system needed to support a range of devices — including barcode scanners, card readers, and receipt printers — without compromising performance.
- Payment Processing: It was essential to integrate reliable, secure payment gateways that work across multiple merchant accounts and regions.
- Inventory & Sales Transparency: Businesses needed real‑time tracking of inventory and transactions to make quicker operational decisions.
- High Scalability: The platform had to support growth across hundreds of establishments while maintaining high performance and operational reliability.
OrderPort is a native iOS point-of-sale (POS) and commerce platform tailored for wine businesses and hospitality venues — including restaurants, tasting rooms, and taprooms — that need a unified system for sales, payments, inventory, and customer management. To modernize and complete its POS solution, the startup OrderPort partnered with IT Craft, who took over the existing codebase, expanded its functionality, and delivered a scalable commerce platform that supports both in-person transactions and broader business operations.
In the food and restaurant commerce sector, businesses like wineries and taprooms often juggle multiple operational systems — from cash registers and payment terminals to inventory spreadsheets and customer records. This fragmentation slows service, limits visibility into sales performance, and makes guest experiences inconsistent.
OrderPort set out to replace this fractured setup with a single mobile‑first POS solution that could handle everyday commerce, integrate deeply with payment processors and hardware, and support real‑time inventory visibility — all from an iPad. The platform aims to streamline operations for establishments where wine, food, and hospitality intersect, and where seamless customer journeys are key to business success.
Before working with IT Craft, the project faced several key challenges:
- Incomplete App Functionality: The original codebase required refinement and new features to meet real operational demands in restaurant and wine commerce.
- Hardware Integration Needs: The POS system needed to support a range of devices — including barcode scanners, card readers, and receipt printers — without compromising performance.
- Payment Processing: It was essential to integrate reliable, secure payment gateways that work across multiple merchant accounts and regions.
- Inventory & Sales Transparency: Businesses needed real‑time tracking of inventory and transactions to make quicker operational decisions.
- High Scalability: The platform had to support growth across hundreds of establishments while maintaining high performance and operational reliability.
Solution
IT Craft worked closely with the OrderPort team to enhance the platform into a complete commerce solution for food and restaurant environments:
Native iOS POS App Development
IT Craft assumed responsibility for the existing iOS project and refined it into a robust native app designed from the ground up for iPad usage. This included reworking interface flows, optimizing performance, and ensuring the app supported high‑throughput point‑of‑sale scenarios common in busy restaurants and tasting rooms.
Payment Gateway Integration
Multiple top‑tier payment processors were integrated directly into the app, such as WorldPay, Authorize.NET, and OpenEdge, ensuring flexible and secure transaction handling across regions.
Hardware Support & Peripheral Connectivity
The development team connected the POS to a broad range of retail hardware, including barcode scanners, card readers, and receipt printers, enabling seamless checkout experiences on the restaurant or tasting floor.
Real‑Time Inventory & Reporting
The team implemented live tracking of inventory levels, sales totals, and financial reporting dashboards, enabling restaurant and hospitality managers to make data‑driven decisions on stock, staffing, and promotions.
Agile Delivery & Continuous Improvement
Using an agile workflow, IT Craft delivered incremental updates and enhancements on bi‑weekly cycles, ensuring rapid iteration and continuous improvement based on real customer usage and feedback.
Tech Stack We Used
Swift, Objective‑C, Core Data, Cocoa Touch, UIKit, WorldPay API, AuthorizeNET, OpenEdge, StarIO, IDTech Unimag2, Shuttle Framework, Fabric, TBXML, ScanAPI, and Google Places.
Services we provided:
- MVP development
- Web development
- Mobile app development
Engagement model:
- Dedicated software development team
IT Craft worked closely with the OrderPort team to enhance the platform into a complete commerce solution for food and restaurant environments:
Native iOS POS App Development
IT Craft assumed responsibility for the existing iOS project and refined it into a robust native app designed from the ground up for iPad usage. This included reworking interface flows, optimizing performance, and ensuring the app supported high‑throughput point‑of‑sale scenarios common in busy restaurants and tasting rooms.
Payment Gateway Integration
Multiple top‑tier payment processors were integrated directly into the app, such as WorldPay, Authorize.NET, and OpenEdge, ensuring flexible and secure transaction handling across regions.
Hardware Support & Peripheral Connectivity
The development team connected the POS to a broad range of retail hardware, including barcode scanners, card readers, and receipt printers, enabling seamless checkout experiences on the restaurant or tasting floor.
Real‑Time Inventory & Reporting
The team implemented live tracking of inventory levels, sales totals, and financial reporting dashboards, enabling restaurant and hospitality managers to make data‑driven decisions on stock, staffing, and promotions.
Agile Delivery & Continuous Improvement
Using an agile workflow, IT Craft delivered incremental updates and enhancements on bi‑weekly cycles, ensuring rapid iteration and continuous improvement based on real customer usage and feedback.
Tech Stack We Used
Swift, Objective‑C, Core Data, Cocoa Touch, UIKit, WorldPay API, AuthorizeNET, OpenEdge, StarIO, IDTech Unimag2, Shuttle Framework, Fabric, TBXML, ScanAPI, and Google Places.
Services we provided:
- MVP development
- Web development
- Mobile app development
Engagement model:
- Dedicated software development team
Results
Operational Impact
- Full‑Featured POS Platform: OrderPort became a complete commerce system capable of handling sales, payments, inventory, and customer data in one place.
- Streamlined Restaurant Operations: Businesses using the system experienced faster checkout cycles and reduced administrative overhead.
- Integrated Commerce Experience: Inventory sync, payment processing, and customer insights all worked in real time, giving operators a unified view of sales performance.
Business Growth & Adoption
- Wide Market Adoption: Over 700 wineries and restaurant‑centric venues adopted the platform, transforming it from a standalone POS into a full‑scale commerce SaaS offering.
- Reliable Long‑Term Partnership: The project grew through seven years of iterative releases and sustained collaboration between the OrderPort team and IT Craft.
Through its collaboration with IT Craft, OrderPort evolved into a high‑performance, integrated food and restaurant commerce platform. By enhancing the native POS app, integrating payment and hardware support, and delivering real‑time analytics, the project illustrates how tailored technology can help hospitality operators streamline operations, boost customer satisfaction, and scale their business effectively.
Operational Impact
- Full‑Featured POS Platform: OrderPort became a complete commerce system capable of handling sales, payments, inventory, and customer data in one place.
- Streamlined Restaurant Operations: Businesses using the system experienced faster checkout cycles and reduced administrative overhead.
- Integrated Commerce Experience: Inventory sync, payment processing, and customer insights all worked in real time, giving operators a unified view of sales performance.
Business Growth & Adoption
- Wide Market Adoption: Over 700 wineries and restaurant‑centric venues adopted the platform, transforming it from a standalone POS into a full‑scale commerce SaaS offering.
- Reliable Long‑Term Partnership: The project grew through seven years of iterative releases and sustained collaboration between the OrderPort team and IT Craft.
Through its collaboration with IT Craft, OrderPort evolved into a high‑performance, integrated food and restaurant commerce platform. By enhancing the native POS app, integrating payment and hardware support, and delivering real‑time analytics, the project illustrates how tailored technology can help hospitality operators streamline operations, boost customer satisfaction, and scale their business effectively.