Jun 11, 2023
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Completed
ACB Embraced Mobile Banking to Engage the New Gen of Customers
$100,000+
4-6 months
Vietnam, Ho Chi Minh
10+
Service categories
Service Lines
Software Development
Domain focus
Banking & Financial Services
Programming language
Java
Swift
Frameworks
React.js
React Native
Challenge
Asia Commercial Bank (ACB), with 27 years history of providing traditional banking services, recognised the competitive threat posed by new rivals that have embraced innovative technologies in their financial offerings. Since the demand for digital and contactless payment solutions in Vietnamese users had increased significantly, ACB decided to adopt a mobile-first strategy, which concentrates on delivering personalised experiences to different target groups.
Asia Commercial Bank (ACB), with 27 years history of providing traditional banking services, recognised the competitive threat posed by new rivals that have embraced innovative technologies in their financial offerings. Since the demand for digital and contactless payment solutions in Vietnamese users had increased significantly, ACB decided to adopt a mobile-first strategy, which concentrates on delivering personalised experiences to different target groups.
Solution
Through its collaboration with KMS Solutions, ACB received meticulous consultation on Mobile-first Design, a strategic product roadmap, and best practices for success. Considering the app’s complexity, KMS Solutions proposed a dedicated software development team of all necessary roles, including a Scrum Master, Front-end and Back-end Developers, Test Engineers, DevOps Engineers, and Business Analysts.
To increase the speed of implementation while ensuring efficiency, the team adopted the Agile methodology, professional scrum master and automation testing. Both development teams also agreed on the emerging technology stack of React Native, Java Back-end, Monitoring & Log Tracing with ELK, etc., and automation testing tools such as Katalon Studio, Kobiton, etc.
Through its collaboration with KMS Solutions, ACB received meticulous consultation on Mobile-first Design, a strategic product roadmap, and best practices for success. Considering the app’s complexity, KMS Solutions proposed a dedicated software development team of all necessary roles, including a Scrum Master, Front-end and Back-end Developers, Test Engineers, DevOps Engineers, and Business Analysts.
To increase the speed of implementation while ensuring efficiency, the team adopted the Agile methodology, professional scrum master and automation testing. Both development teams also agreed on the emerging technology stack of React Native, Java Back-end, Monitoring & Log Tracing with ELK, etc., and automation testing tools such as Katalon Studio, Kobiton, etc.
Results
Within only 4 months of partnership, ACB could successfully release the minimum viable product (MVP) of the ACB Business App that incorporates a wide range of innovative banking features: New Transaction Alert, Biometric Security, eKYC, On-the-Go Signing, Batch Processing, and more.
Besides, to help banks ensure data security, KMS implemented leading security practices such as: RSA encryption, Token-based authentication, One-time passwords (OTP).
This all-in-one app has provided ACB's business customers with a convenient and user-friendly digital platform to access various banking services. The app offers features tailored to meet the specific needs of business users, aiming to streamline their banking experience and enhance efficiency in managing their financial operations.
Within only 4 months of partnership, ACB could successfully release the minimum viable product (MVP) of the ACB Business App that incorporates a wide range of innovative banking features: New Transaction Alert, Biometric Security, eKYC, On-the-Go Signing, Batch Processing, and more.
Besides, to help banks ensure data security, KMS implemented leading security practices such as: RSA encryption, Token-based authentication, One-time passwords (OTP).
This all-in-one app has provided ACB's business customers with a convenient and user-friendly digital platform to access various banking services. The app offers features tailored to meet the specific needs of business users, aiming to streamline their banking experience and enhance efficiency in managing their financial operations.
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