Yewtee Point – YTP Rewards App
Challenge
Company Yewtee Point is a highly sought after commercial building located in the northern part of Singapore with a numerous type of tenants such as F&B, retail outlets, beauty services and many more to residents staying in the vicinity as well as shoppers from everywhere.
Company Yewtee Point is a highly sought after commercial building located in the northern part of Singapore with a numerous type of tenants such as F&B, retail outlets, beauty services and many more to residents staying in the vicinity as well as shoppers from everywhere.
Solution
Kyanon Digital has been supporting company Yewtee Point in integrating a myramid of new features into the existing rewards capabilities such as Event Banners, Rewards Catalogue, Promotion Code and other user functionalities.
Kyanon Digital has been supporting company Yewtee Point in integrating a myramid of new features into the existing rewards capabilities such as Event Banners, Rewards Catalogue, Promotion Code and other user functionalities.
Results
The two-phase implementation - starting with the CRM system and followed by the loyalty program and mobile app - delivered measurable improvements in customer engagement and retention. By selecting a vendor that met key criteria in experience, pricing, and functionality, the solution ensured a smooth rollout and strong platform performance. As a result, promotional campaigns and reward programs were executed more efficiently, leading to increased customer participation, improved retention rates, and enhanced brand advocacy.
The two-phase implementation - starting with the CRM system and followed by the loyalty program and mobile app - delivered measurable improvements in customer engagement and retention. By selecting a vendor that met key criteria in experience, pricing, and functionality, the solution ensured a smooth rollout and strong platform performance. As a result, promotional campaigns and reward programs were executed more efficiently, leading to increased customer participation, improved retention rates, and enhanced brand advocacy.