UpLoyal
Challenge
Uployal, a Ukrainian SaaS loyalty platform for HoReCa and retail, wanted to provide businesses with a ready-made loyalty solution without the need for custom development or in-house IT teams. Their goal was to combine a mobile app for customers and a web-based panel for businesses, including CRM, analytics, campaign management, push notifications, gamification, and integration with POS/ERP systems. They also needed the platform to be scalable, cost-effective, and quick to deploy.
Uployal, a Ukrainian SaaS loyalty platform for HoReCa and retail, wanted to provide businesses with a ready-made loyalty solution without the need for custom development or in-house IT teams. Their goal was to combine a mobile app for customers and a web-based panel for businesses, including CRM, analytics, campaign management, push notifications, gamification, and integration with POS/ERP systems. They also needed the platform to be scalable, cost-effective, and quick to deploy.
Solution
Our team helped Uployal build a dual-platform solution:
A mobile app for end-users that supports personalized offers, cashback, QR codes, and feedback.
A web-based business panel with CRM, analytics (RFM, ABC, sales reports), campaign and push-notification management, and employee performance tracking.
Integration with POS/ERP systems to synchronize sales, customer data, and loyalty program actions.
Scalable SaaS architecture allowing quick onboarding of new clients without additional IT overhead.
Our team helped Uployal build a dual-platform solution:
A mobile app for end-users that supports personalized offers, cashback, QR codes, and feedback.
A web-based business panel with CRM, analytics (RFM, ABC, sales reports), campaign and push-notification management, and employee performance tracking.
Integration with POS/ERP systems to synchronize sales, customer data, and loyalty program actions.
Scalable SaaS architecture allowing quick onboarding of new clients without additional IT overhead.
Results
Uployal now serves 3.7M+ active users, supports 5.2M+ monthly transactions, and is used by 3,876 retail and restaurant outlets.
The platform enables businesses to launch full-featured loyalty programs quickly and cost-effectively, without building custom solutions from scratch.
Feedback and analytics collected via the platform allow businesses to optimize marketing strategies and employee performance.
The scalable SaaS solution positions Uployal as a leading loyalty platform in Ukraine, supporting ongoing growth and feature expansion.
Uployal now serves 3.7M+ active users, supports 5.2M+ monthly transactions, and is used by 3,876 retail and restaurant outlets.
The platform enables businesses to launch full-featured loyalty programs quickly and cost-effectively, without building custom solutions from scratch.
Feedback and analytics collected via the platform allow businesses to optimize marketing strategies and employee performance.
The scalable SaaS solution positions Uployal as a leading loyalty platform in Ukraine, supporting ongoing growth and feature expansion.