Apr 15, 2024
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![[RPA] Optimizing data entry processing in banking](https://assets.techreviewer.co/uploads/portfolio_item/image/5528/webp_14a7b60d-bc1f-4925-933a-2b9e84fa17a9.jpg.webp)
Service categories
Service Lines
IT Services
Domain focus
Banking & Financial Services
Challenge
Our client, a major Japanese banking partner, faces a substantial challenge in handling their daily influx of data, requiring a staggering 12,000 hours annually for manual processing. This cumbersome process not only leads to sluggish customer responses but also invites negative feedback from clients. Moreover, the lack of standardization in data entry, characterized by inconsistencies in capitalization, lowercase usage, and abbreviations, complicates information retrieval and filtering. Consequently, they are grappling with the urgent need to streamline and synchronize their data processing operations for optimal efficiency.
Our client, a major Japanese banking partner, faces a substantial challenge in handling their daily influx of data, requiring a staggering 12,000 hours annually for manual processing. This cumbersome process not only leads to sluggish customer responses but also invites negative feedback from clients. Moreover, the lack of standardization in data entry, characterized by inconsistencies in capitalization, lowercase usage, and abbreviations, complicates information retrieval and filtering. Consequently, they are grappling with the urgent need to streamline and synchronize their data processing operations for optimal efficiency.
Solution
Our project was geared towards revolutionizing this operation, aiming to boost efficiency while maintaining high accuracy. To achieve this, we embarked on a consultancy journey, crafting an automation roadmap centered around RPA (Robotic Process Automation) solutions. Our RPA solution was meticulously structured, comprising four pivotal stages.
Our project was geared towards revolutionizing this operation, aiming to boost efficiency while maintaining high accuracy. To achieve this, we embarked on a consultancy journey, crafting an automation roadmap centered around RPA (Robotic Process Automation) solutions. Our RPA solution was meticulously structured, comprising four pivotal stages.
Results
Achieving an annual saving of 12,000 working hours.
Slashing document processing time by 76%.
Trimming operating costs by 20%.
Maximizing resource utilization through round-the-clock bot operation.
Achieving an annual saving of 12,000 working hours.
Slashing document processing time by 76%.
Trimming operating costs by 20%.
Maximizing resource utilization through round-the-clock bot operation.