Oct 27, 2023
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Completed
Customer Relationship Management (CRM) System Development
$50,000+
2-3 months
Vietnam
2-5
Service categories
Service Lines
Software Development
Mobile Development
Web Development
Domain focus
Business Services
Subcategories
Software Development
Business Software
Challenge
Our client is a company who provides Omni-channel CRM services in Vietnam. The system help companies optimize communication with customers cross channels via campaign management, customer potential scoring, products and services management.
Our client is a company who provides Omni-channel CRM services in Vietnam. The system help companies optimize communication with customers cross channels via campaign management, customer potential scoring, products and services management.
Solution
Develop a web application and a mobile application for 3 types of users (Consumer, Partner and Admin), covering: System design & Database design; Development; Unit testing; Deployment; The following technology stack was used: React, HTML, CSS and Bootstrap for front-end; Java and Spring Boot for back-end; MySQL for database.
Develop a web application and a mobile application for 3 types of users (Consumer, Partner and Admin), covering: System design & Database design; Development; Unit testing; Deployment; The following technology stack was used: React, HTML, CSS and Bootstrap for front-end; Java and Spring Boot for back-end; MySQL for database.
Results
We successfully developed a CRM system with the following functions: Collect and communicate with customers from multiple channels: SMS, Email, Notification, Facebook, Zalo, Website, Hotline call. The project was delivered on time and the client was happy with the result.
We successfully developed a CRM system with the following functions: Collect and communicate with customers from multiple channels: SMS, Email, Notification, Facebook, Zalo, Website, Hotline call. The project was delivered on time and the client was happy with the result.