Magneto IT Solutions
May 24, 2022
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FEATHER DOWN
Completed

FEATHER DOWN

$10,000+
2-3 months
United States
2-5
view project
Service categories
Domain focus
Media & Entertainment
Other
Programming language
JavaScript
Frameworks
jQuery

Challenge

The client was facing problems managing the customer’s requests from the different regions. It has become tough for his team to deal with customers on the phone about the inquiry and give them updates. Dealing with clients from the different European countries was becoming tough, and managing their details simultaneously was inconsistent and needed more manpower. Checking the camping site based on the request from the customers was taking a lot of time to give them an update about it. Based on the Customers’ inquiries about the camping site for different locations, Giving them status about the availability of camps was a lot of time-consuming. Clients were facing the issue of managing the payments from the customers.

Solution

We conducted research, studied, and understood core areas of the glamping industry. We prepared a list of features that could be ideal for the client glamping website based on our research. This case study portrays the contribution of Magneto development services in delivering reliable solutions to the client

Results

The proof for success is an expansion of farm sites in the USA in addition to leading European countries. There are already 64 farm sites running successfully, and the average customer review is 9.5/10, with more than 35% repeat customer rate. In a few months, clients have experienced a significant improvement in revenue. As we have integrated the website with backend inventory software, handling and managing sales accounts were automated. By getting heavy traffic from the Netherlands, we have developed another website for customers in the Netherlands. Sales and revenue were improved up to 6 times.