Patient Dashboard on Salesforce Experience Cloud
Challenge
Fragmented Patient Information:
Patient data was scattered across various systems, making it challenging for individuals to access a consolidated view of their health records, appointments, and prescriptions.
Limited Patient Interaction:
The systems lacked interactive features, hindering effective communication between patients and healthcare providers. The client wanted to bridge this gap by offering a dynamic and user-friendly dashboard.
Marketing Integration:
The client sought a solution that focused on patient care and integrated marketing elements. Lightning capsules, designed for promotional activities, needed to be easily editable to keep patients informed about the latest health products and offerings.
Fragmented Patient Information:
Patient data was scattered across various systems, making it challenging for individuals to access a consolidated view of their health records, appointments, and prescriptions.
Limited Patient Interaction:
The systems lacked interactive features, hindering effective communication between patients and healthcare providers. The client wanted to bridge this gap by offering a dynamic and user-friendly dashboard.
Marketing Integration:
The client sought a solution that focused on patient care and integrated marketing elements. Lightning capsules, designed for promotional activities, needed to be easily editable to keep patients informed about the latest health products and offerings.
Solution
Secure User Authentication:
Patients can log in securely using their credentials, ensuring confidentiality and privacy.
Appointment Management:
The dashboard displays a comprehensive view of recent and upcoming appointments, allowing patients to plan their schedules effectively.
Prescription Access:
With a simple click, patients can access the online shop and retrieve their prescriptions, promoting convenience and timely medication adherence.
Dynamic Slider for Product Recommendations:
A visually appealing slider showcases popular health products relevant to specific diseases, encouraging informed choices and facilitating easy navigation within the shop.
Editable Lightning Capsules:
Marketing teams can effortlessly update lightning capsules, ensuring patients are informed about the latest services, promotions, and health-related information.
Secure User Authentication:
Patients can log in securely using their credentials, ensuring confidentiality and privacy.
Appointment Management:
The dashboard displays a comprehensive view of recent and upcoming appointments, allowing patients to plan their schedules effectively.
Prescription Access:
With a simple click, patients can access the online shop and retrieve their prescriptions, promoting convenience and timely medication adherence.
Dynamic Slider for Product Recommendations:
A visually appealing slider showcases popular health products relevant to specific diseases, encouraging informed choices and facilitating easy navigation within the shop.
Editable Lightning Capsules:
Marketing teams can effortlessly update lightning capsules, ensuring patients are informed about the latest services, promotions, and health-related information.
Results
45% - Increment in Patient Access to Health Records with Unified Dashboard
35% - Boost in Marketing Engagement via Editable Lightning Capsules
30% - Rise in Prescription Adherence through Easy Online Access
45% - Increment in Patient Access to Health Records with Unified Dashboard
35% - Boost in Marketing Engagement via Editable Lightning Capsules
30% - Rise in Prescription Adherence through Easy Online Access