Dec 16, 2022
No image
Service categories
Service Lines
Cloud Consulting
Design
IT Services
Domain focus
Consumer Products & Services
Subcategories
Cloud Consulting
SaaS
Design
User Experience
IT Services
System Administration
Challenge
Sephora managed internal workflows using two tools – Aha! and Jira. However, the teams were experiencing increased organizational complexity. Sephora reached out to Modus Create to understand the root cause of the collaboration challenges and figure a way out.
Sephora managed internal workflows using two tools – Aha! and Jira. However, the teams were experiencing increased organizational complexity. Sephora reached out to Modus Create to understand the root cause of the collaboration challenges and figure a way out.
Solution
The source of most of the complexity was a massive overlap between Jira and Aha!. Our team suggested a clear split between the two tools — detailing who should use which tool and for what purpose. Additionally, we suggested making epics the bridge between Aha! and Jira, and erasing all integrations that bring no value to either strategy or execution. Following buy-in from Sephora’s stakeholders, we made changes to the Aha! - Jira integration and proposed a list of 30 changes for deeper collaboration, prioritized according to the ICE framework (Impact, Confidence, and Ease.)
The source of most of the complexity was a massive overlap between Jira and Aha!. Our team suggested a clear split between the two tools — detailing who should use which tool and for what purpose. Additionally, we suggested making epics the bridge between Aha! and Jira, and erasing all integrations that bring no value to either strategy or execution. Following buy-in from Sephora’s stakeholders, we made changes to the Aha! - Jira integration and proposed a list of 30 changes for deeper collaboration, prioritized according to the ICE framework (Impact, Confidence, and Ease.)
Results
Simplifying Aha!-Jira integration enabled Sephora to get the best of both worlds. Now, it relies on Aha for strategic thinking, reporting, and brainstorming and Jira for getting work done. Each team member knows which tool to use and when. Moreover, the clear separation of responsibilities minimizes micromanagement and encourages agile engineering practices.
Simplifying Aha!-Jira integration enabled Sephora to get the best of both worlds. Now, it relies on Aha for strategic thinking, reporting, and brainstorming and Jira for getting work done. Each team member knows which tool to use and when. Moreover, the clear separation of responsibilities minimizes micromanagement and encourages agile engineering practices.
No image
No image
