Digital Concierge Mobile App In Less Than 3 Months

Synopsis Hububb, a property management company operating in London for over five years, handles a portfolio of more than 150 properties. Hububb set out to transform its operations by creating a user-friendly platform for property booking and ensuring a seamless check-in process. Transitioning from manual processes to a tech-driven approach required careful planning, including a clear release strategy and a solid market entry plan.

Solution The journey started with the Discovery phase, using the BRIDGeS framework to assess market processes, risks, benefits, and challenges thoroughly. This phase provided a detailed roadmap and specifications. The team quickly developed an MVP: a mobile app with two core functions—viewing reservations and remotely unlocking property doors. This streamlined the customer experience. Subsequent sprints added more features. Lead generation and landlord engagement were crucial. A tailored landing page for landlords was created, integrated with Calendly and featuring lead magnet formulas to demonstrate potential earnings. This simplified landlord onboarding. With the MVP in place, the focus shifted to optimizing SEO, refining icons and logos, and streamlining deployment processes.

Results The launch of the comprehensive mobile app marked a turning point for Hububb. It professionalized operations, leading to business growth. More landlords and properties, along with a growing customer base, solidified Hububb's market presence. The primary value is that customers can secure deals directly through Hububb, bypassing third-party platforms like Airbnb and Booking. This strategic move cements Hububb's position as a leading property management platform committed to delivering unparalleled property rental experiences. Check out the whole case study at: https://www.mvpmasters.com/projects/hububb