Jan 25, 2024
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Service categories
Service Lines
Software Development
Domain focus
Transportation & Logistics
Challenge
The client is a group of US-based e-commerce business owners willing to simplify the 3PL invoice reconciliation and performance management process for other online retailers.
Challenge: The client faced an opaque logistics landscape, struggling to monitor and manage costs across packaging, storage, and delivery. They sought a solution to: analyze large datasets, track 3PL and carrier performance, consolidate e-commerce fulfillment data.
The client is a group of US-based e-commerce business owners willing to simplify the 3PL invoice reconciliation and performance management process for other online retailers.
Challenge: The client faced an opaque logistics landscape, struggling to monitor and manage costs across packaging, storage, and delivery. They sought a solution to: analyze large datasets, track 3PL and carrier performance, consolidate e-commerce fulfillment data.
Solution
Solution: NEKLO delivered a multi-phased approach:
Design Prototype: A rapid initial prototype showcasing the core functionalities and user interface.
Expanded MVP: A feature-rich Minimum Viable Product (MVP) exceeding initial expectations and continuously honed in collaboration with the client.
Key Features:
Third-party data integration: Reconciliation of bills and identification of potential overcharges by scanning 3PL invoices, contracts, and carrier networks.
Direct refund requests: Streamlined process for users to submit official refund requests for identified billing errors, including order and invoice details, directly from the platform.
Solution: NEKLO delivered a multi-phased approach:
Design Prototype: A rapid initial prototype showcasing the core functionalities and user interface.
Expanded MVP: A feature-rich Minimum Viable Product (MVP) exceeding initial expectations and continuously honed in collaboration with the client.
Key Features:
Third-party data integration: Reconciliation of bills and identification of potential overcharges by scanning 3PL invoices, contracts, and carrier networks.
Direct refund requests: Streamlined process for users to submit official refund requests for identified billing errors, including order and invoice details, directly from the platform.
Results
Outcome:
Enhanced data visibility and control over logistics costs.
Improved operational transparency and efficiency.
Streamlined invoice reconciliation and error identification.
Empowered users to proactively manage refunds.
Outcome:
Enhanced data visibility and control over logistics costs.
Improved operational transparency and efficiency.
Streamlined invoice reconciliation and error identification.
Empowered users to proactively manage refunds.