Customer Relationship Management for Panasonic

Our client is a big company for whom we developed customer relationship management solutions. Panasonic CRM is a complete customer relationship management solution. The Panasonic CRM is a desktop application that manages all their logs, customers, and employees on one platform.

The Panasonic CRM software was specially designed and developed for the electronic manufacturing giant Panasonic. Panasonic is a multinational company and worldwide leader in the development of electronics technologies. The company required a system to manage its customer and employee-related operations on one single platform. As this CRM system is a vast ERP (Enterprise Resource Planning), it has six departments, and each department has ten to twelve modules in it.

Let’s have a look at the six Main departments and the workflow of the system: Admin Telecaller Project Manager Storeman Engineer Accountant The system is not just CRM software, but it’s a whole ERP that handles almost all its operations.