NEMT system for intercity medical rides
Challenge
A U.S.-based healthcare provider required a secure and scalable digital platform to manage long-distance non-emergency medical transportation across California. The system had to support multiple user roles, including healthcare providers, drivers, care assistants, and patient families, while ensuring HIPAA compliance and seamless coordination.
A U.S.-based healthcare provider required a secure and scalable digital platform to manage long-distance non-emergency medical transportation across California. The system had to support multiple user roles, including healthcare providers, drivers, care assistants, and patient families, while ensuring HIPAA compliance and seamless coordination.
Solution
Orangesoft is building a full digital ecosystem tailored to the provider’s needs. The solution includes:
- A web-based admin panel
- Native mobile apps for key stakeholders
- A robust backend infrastructure
The platform enables efficient ride scheduling, real-time tracking, and transparent data management. It also features routing optimization, offline access, and built-in auditability, all designed to align with complex medical workflows and regulatory standards.
Orangesoft is building a full digital ecosystem tailored to the provider’s needs. The solution includes:
- A web-based admin panel
- Native mobile apps for key stakeholders
- A robust backend infrastructure
The platform enables efficient ride scheduling, real-time tracking, and transparent data management. It also features routing optimization, offline access, and built-in auditability, all designed to align with complex medical workflows and regulatory standards.
Results
The platform improves coordination and reduces operational friction across all parties involved in non-emergency medical transport. With enhanced visibility, compliance assurance, and time-saving automation, the provider is on track to deliver safer, more efficient, and patient-centered transportation services statewide.
The platform improves coordination and reduces operational friction across all parties involved in non-emergency medical transport. With enhanced visibility, compliance assurance, and time-saving automation, the provider is on track to deliver safer, more efficient, and patient-centered transportation services statewide.