Jan 21, 2026
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Completed
Hotel Property Management System (PMS)
$10,000+
more 1 year
Bangladesh
2-5
Service categories
Service Lines
Software Development
Domain focus
Travel & Hospitality
Challenge
- Managing complex hotel operations such as reservations, check-in/check-out, housekeeping, billing, and reporting through fragmented or manual processes
- Ensuring real-time data synchronization across departments to avoid errors and delays
- Building a system flexible enough to support different property types and operational workflows
- Creating an intuitive interface that hotel staff could use efficiently with minimal training
- Managing complex hotel operations such as reservations, check-in/check-out, housekeeping, billing, and reporting through fragmented or manual processes
- Ensuring real-time data synchronization across departments to avoid errors and delays
- Building a system flexible enough to support different property types and operational workflows
- Creating an intuitive interface that hotel staff could use efficiently with minimal training
Solution
- Developed a centralized PMS platform covering reservations, front desk, guest management, housekeeping, billing, and reporting
- Implemented real-time data handling to ensure accurate room availability, guest status, and financial records
- Designed modular system architecture to allow scalability and future feature expansion
- Built role-based access and user-friendly workflows to improve usability and operational control
- Ensured cloud compatibility and performance optimization for reliable access across locations
- Developed a centralized PMS platform covering reservations, front desk, guest management, housekeeping, billing, and reporting
- Implemented real-time data handling to ensure accurate room availability, guest status, and financial records
- Designed modular system architecture to allow scalability and future feature expansion
- Built role-based access and user-friendly workflows to improve usability and operational control
- Ensured cloud compatibility and performance optimization for reliable access across locations
Results
- Significantly improved operational efficiency by automating core hotel management processes
- Reduced manual errors and improved coordination between hotel departments
- Enabled faster guest check-in/check-out and smoother service delivery
- Provided management with real-time insights and reports for informed decision-making
- Created a scalable PMS foundation capable of supporting business growth and multi-property operations
- Significantly improved operational efficiency by automating core hotel management processes
- Reduced manual errors and improved coordination between hotel departments
- Enabled faster guest check-in/check-out and smoother service delivery
- Provided management with real-time insights and reports for informed decision-making
- Created a scalable PMS foundation capable of supporting business growth and multi-property operations