Dispatching Dashboard & Event Search

Pell Software worked with Ascent Pro Staffing to create a web portal that would create a more dynamic and efficient workflow for their staff. Due to the nature of their work, APS utilizes multiple softwares that requires their team to switch back and forth too much. With the new web application, via custom API integrations, our development team enabled the APS team to have one easy-to-use system to allow them to more easily complete their day-to-day tasks.

Pell Software developed a fully custom, cloud based, enterprise level workflow management portal that is intended to make each employee's day to day workload more manageable and organized. We have been working with the APS team over a large period of time, breaking down the project into multiple phases. This has allowed the APS team to have features delivered to them quickly and consistently! The main functional components of the system are integrating a bulky and non-user-friendly system with the web portal. This client operates a large call center and dispatching team that work around the clock. Therefore, ensuring our engineering team delivered a reliable system and top notch customer service was always of the utmost importance.

In the end, Ascent Pro Staffing has a reliable and efficient way to streamline there workflow and utilize one software, rather than two or three. This allows them to onboard and train new staff quickly and easily.