Aug 11, 2021
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Service categories
Service Lines
Cloud Consulting
Software Development
Web Development
Domain focus
Energy & Utilities
Programming language
Ruby
Frameworks
Ruby on Rails
Challenge
A client approached us with one of his business processes bottlenecks i.e. his customers were unable to get the run-time cost estimation of the cleaning services they pick. Customers were getting quotations after the cleaning job was done; hence the sales cycle was affecting badly. Also, quotations were handled manually and there wanted an easy workflow automation.
Another major challenge they wanted to streamline was tracking and management of their employees work efficiency. An old-school method of dealing with employees was replaced with admin web and mobile panels where tasks can easily be recorded. Employer wanted work transparency so that he could evaluate the performances of each one of his employees.
A client approached us with one of his business processes bottlenecks i.e. his customers were unable to get the run-time cost estimation of the cleaning services they pick. Customers were getting quotations after the cleaning job was done; hence the sales cycle was affecting badly. Also, quotations were handled manually and there wanted an easy workflow automation.
Another major challenge they wanted to streamline was tracking and management of their employees work efficiency. An old-school method of dealing with employees was replaced with admin web and mobile panels where tasks can easily be recorded. Employer wanted work transparency so that he could evaluate the performances of each one of his employees.
Solution
Phaedra Solutions had been handed the task of designing and developing highly functional and intuitive final product where customer and employee sides were handled immaculately. Workflow of quotation was automated where customers were getting the cost estimations in real-time. Now, they don’t have to call support for cleaning services details.
Second concern of employees’ management was catered by implementing web and mobile admin panels for an employer and an employee. Employer can assign tasks, track attendance, track number of tasks done by one employee, hence assigning duties have become a lot easier. Employee, on the other hand, can mark his attendance, start and end his task and upload pictures after providing the services. Having said that, work transparency improved threefold.
Phaedra Solutions had been handed the task of designing and developing highly functional and intuitive final product where customer and employee sides were handled immaculately. Workflow of quotation was automated where customers were getting the cost estimations in real-time. Now, they don’t have to call support for cleaning services details.
Second concern of employees’ management was catered by implementing web and mobile admin panels for an employer and an employee. Employer can assign tasks, track attendance, track number of tasks done by one employee, hence assigning duties have become a lot easier. Employee, on the other hand, can mark his attendance, start and end his task and upload pictures after providing the services. Having said that, work transparency improved threefold.
Results
After comprehensive web and mobile panels implementation for end-user and employee’s management, the business workflow automation helped Emmaty gained about 30% of more orders/revenue.
After comprehensive web and mobile panels implementation for end-user and employee’s management, the business workflow automation helped Emmaty gained about 30% of more orders/revenue.