Aug 11, 2021
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Ematty
Completed

Ematty

$50,000+
4-6 months
United States
6-9
view project
Service categories
Service Lines
Cloud Consulting
Software Development
Web Development
Domain focus
Energy & Utilities
Programming language
Ruby
Frameworks
Ruby on Rails

Challenge

A cleaning service faced a bottleneck: customers couldn't get real-time cost estimates, leading to frustration, delayed sales (manual quotes after service), and inefficiency. They needed a solution for: Instant cost estimates during booking Automated quote generation Improved sales efficiency Additionally, managing employee work lacked transparency. We addressed this with: Web & mobile admin panels for task assignment, attendance tracking, and performance evaluation.

Solution

Phaedra Solutions designed and developed a highly functional and intuitive platform for Emmaty, featuring seamless customer and employee experiences. Real-Time Quotation Automation: Customers can now receive instant cost estimates for cleaning services during booking, eliminating the need for support calls and guesswork about pricing. Web & Mobile Admin Panels: We implemented web and mobile admin panels for employers and employees, streamlining workflow management. Employers: Easily assign tasks, track employee attendance, and monitor individual task completion rates, optimizing duty allocation. Employees: Clock in/out, initiate and complete tasks, and upload job photos, promoting clear work transparency.

Results

This solution transformed Emmaty's operations, resulting in: Improved Customer Experience: Customers empowered to plan their cleaning budgets and book services confidently. Enhanced Operational Efficiency: Automated quoting and streamlined task management for employers and employees. Increased Work Transparency: Real-time information flow ensures clear communication and accountability between employers and employees.