May 21, 2024
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Sea Trials
Completed

Sea Trials

$5,000+
2-3 months
United States
2-5
Service categories
Service Lines
Software Development
Design
Mobile Development
Web Development
Domain focus
Automotive
Banking & Financial Services
Commerce
Programming language
JavaScript
PHP
SQL
Frameworks
Angular.js
Express
Node.js
CMS solutions
Wix
WordPress
Subcategories
Software Development
Enterprise Software
Design
Logo Design

Challenge

The Sea Trials platform faced several challenges: an outdated, non-intuitive UX caused user dissatisfaction, and technical debt from legacy systems led to slow performance and security issues. Scalability problems resulted in frequent downtime under high user loads. Integrating third-party services was complex and error-prone. Content management and license updates were cumbersome and time-consuming for administrators. The platform lacked responsive design, leading to poor mobile user experience, and the ineffective user onboarding process caused high drop-off rates. These issues necessitated a comprehensive redesign to improve usability, performance, scalability, integration, content management, mobile accessibility, and user support.

Solution

The revamped Sea Trials platform enhances user experience with streamlined licensing services, improved navigation, and efficient functionalities, providing maritime professionals with a more intuitive and effective tool.
The revamped Sea Trials platform enhances user experience with streamlined licensing services, improved navigation, and efficient functionalities, providing maritime professionals with a more intuitive and effective tool.

Results

To overcome these challenges, the Sea Trials platform redesign focused on several solutions. Conducted user research to create an intuitive UX, modernized the tech stack for better performance and security, and redesigned the architecture for improved scalability. Developed robust APIs for seamless third-party integrations, implemented a CMS for easier content management, and adopted a mobile-first design for enhanced mobile usability. Created comprehensive onboarding tutorials and an improved support system to aid new users. These solutions collectively enhanced the platform’s usability, performance, scalability, integration capabilities, content management efficiency, mobile accessibility, and user support.