Primacy Infotech Limited is an IT and software development company that provides digital solutions for businesses. We design and develop custom software, web applications, mobile apps, and SaaS-based business management systems. Our team works with clients to understand their requirements, create the project plan, build the solution, and deliver it through online collaboration.
We operate mainly through our website, where clients contact us for new projects, service inquiries, and software purchases. Most of our communication, project delivery, and support are done online via email, messaging, and project management tools. Payments from international clients are received digitally for software development services, subscription renewals, and technical support.
Primacy Infotech Limited is an IT and software development company that provides digital solutions for businesses. We design and develop custom software, web applications, mobile apps, and SaaS-based business management systems. Our team works with clients to understand their requirements, create the project plan, build the solution, and deliver it through online collaboration.
We operate mainly through our website, where clients contact us for new projects, service inquiries, and software purchases. Most of our communication, project delivery, and support are done online via email, messaging, and project management tools. Payments from international clients are received digitally for software development services, subscription renewals, and technical support.
Location and contacts
Major clients
Processes and approach
How do you gather and validate client requirements?
Primacy Infotech Limited gathers client requirements through structured discussions and online communication channels such as email, video meetings, and requirement questionnaires. We work closely with clients to understand their business goals, technical needs, target users, and project scope.
After collecting initial requirements, our team analyzes and documents them in a detailed requirement specification. This document is then shared with the client for review and confirmation.
How do you ensure alignment with client goals and business strategy?
Primacy Infotech Limited ensures alignment with client goals and business strategy by maintaining continuous communication and a structured project management process. At the beginning of each project, we clearly define the client’s objectives, success criteria, and business priorities through detailed discussions and documentation.
Our team translates these goals into a clear project roadmap, milestones, and deliverables. Regular progress updates, review meetings, and client feedback sessions are conducted throughout the development cycle.
Which software development methodologies do you use (e.g., Agile, Waterfall, Scrum)?
Primacy Infotech Limited primarily uses Agile methodologies, including Scrum, to ensure flexibility, transparency, and timely delivery. Projects are divided into short development cycles with regular reviews, allowing us to adapt quickly to client feedback and changing requirements.
For projects with well-defined and fixed requirements, we also apply the Waterfall methodology. We select the most suitable approach based on project scope, complexity, and client preferences to ensure quality, efficiency, and alignment with business goals.
How do you keep clients and stakeholders updated on project progress?
Primacy Infotech Limited keeps clients and stakeholders informed through regular and structured communication. We provide scheduled progress updates via email, online meetings, and project management tools, including status reports, milestones, and task completion updates.
Clients are given access to review deliverables, provide feedback, and request adjustments at each stage of the project. This transparent communication process ensures visibility, accountability, and alignment throughout the development lifecycle.
How frequently do you hold check-in meetings or status updates?
Primacy Infotech Limited conducts regular check-in meetings and status updates based on the project scope and client preferences. Typically, we provide weekly status updates and hold scheduled meetings at key project milestones.
For Agile projects, updates are shared more frequently through sprint reviews and progress reports. Additional meetings are arranged whenever required to address feedback, changes, or urgent matters, ensuring continuous alignment and transparency.
What quality assurance practices do you follow?
Primacy Infotech Limited follows structured quality assurance practices to ensure reliable, secure, and high-quality software delivery. Our QA process includes requirement validation, code reviews, functional testing, and performance testing at different stages of development.
We conduct manual and automated testing to identify and resolve issues early. Before final delivery, each project goes through system testing and user acceptance testing (UAT).
How do you identify and manage project risks?
Primacy Infotech Limited identifies project risks during the planning phase by reviewing project scope, technical requirements, timelines, and resource availability. Potential risks are documented and assessed based on their impact and likelihood.
To manage risks, we create mitigation plans, assign responsibilities, and monitor them throughout the project lifecycle. Regular progress reviews and communication with clients help us detect issues early and take corrective actions promptly. This proactive approach minimizes delays and ensures successful project delivery.
What kind of support or maintenance do you offer after delivery?
Primacy Infotech Limited provides post-delivery support and maintenance to ensure smooth operation and long-term performance of the software. Our services include bug fixes, performance optimization, security updates, and system monitoring based on agreed support terms.
We also offer ongoing maintenance packages, feature enhancements, technical assistance, and version updates as required. Clients can report issues through email or support channels, and our team responds within defined timelines to ensure reliability and continued business operations.