Jan 18, 2023
No image
Service categories
Service Lines
Software Development
Domain focus
Banking & Financial Services
Challenge
In the course of analysis, the following flaws were determined:
Obsolete, unsupported technological platform Capstone Decision Accelerator.
Outdated and unstable front-end technology.
Low performance and unsalable existing debt management platform.
Manual processing of info extracted from Data Warehouse (DWH).
Non-automated business processes in the collection department.
In the course of analysis, the following flaws were determined:
Obsolete, unsupported technological platform Capstone Decision Accelerator.
Outdated and unstable front-end technology.
Low performance and unsalable existing debt management platform.
Manual processing of info extracted from Data Warehouse (DWH).
Non-automated business processes in the collection department.
Solution
During the negotiations, the Bank and our company agreed on the necessity of migration of the functions from the existing system into the new one. And the new debt management system should be fully customizable and more productive. During the period of system renovation, all the functions required by the Bank for the Soft-collection stage were embedded in a new software solution and new decision-making strategies were deployed in BRMS.
During the negotiations, the Bank and our company agreed on the necessity of migration of the functions from the existing system into the new one. And the new debt management system should be fully customizable and more productive. During the period of system renovation, all the functions required by the Bank for the Soft-collection stage were embedded in a new software solution and new decision-making strategies were deployed in BRMS.
Results
The Bank started to use the system immediately due to its stability and reliability. After launching the new debt management system, our client noted a significant increase in debt collection efficiency.
The new system launch automated the processing of toxic assets and allowed the Bank to respond to them 32% faster. With every successful iteration, our cooperation with the Bank was taken to the next level of trust. That’s why our team was asked to renew the Hard-collection stage too.
The Bank started to use the system immediately due to its stability and reliability. After launching the new debt management system, our client noted a significant increase in debt collection efficiency.
The new system launch automated the processing of toxic assets and allowed the Bank to respond to them 32% faster. With every successful iteration, our cooperation with the Bank was taken to the next level of trust. That’s why our team was asked to renew the Hard-collection stage too.