Feb 22, 2024
No image
Completed
Ticket-based system development and implementation with Python
$25,000+
2-3 months
United States, United States
2-5
Service categories
Service Lines
Software Development
Domain focus
Business Services
Challenge
The volume of work in companies has been growing considerably in recent years, making task management a complex challenge. This was precisely the scenario presented by a prominent company, which came to Rootstack looking for its highly experienced software engineers and developers to collaborate in the creation of a platform that would allow them to automate the ticket management of a service desk.
The volume of work in companies has been growing considerably in recent years, making task management a complex challenge. This was precisely the scenario presented by a prominent company, which came to Rootstack looking for its highly experienced software engineers and developers to collaborate in the creation of a platform that would allow them to automate the ticket management of a service desk.
Solution
In this sense, the Rootstack experts supported this company via Staff Augmentation in the development and implementation of a system created with Python, based on different types of tickets that allowed to organize and channel requests more effectively, offering the possibility of better follow-up on tasks and quantifying the service provided by the departments.
In this sense, the Rootstack experts supported this company via Staff Augmentation in the development and implementation of a system created with Python, based on different types of tickets that allowed to organize and channel requests more effectively, offering the possibility of better follow-up on tasks and quantifying the service provided by the departments.
Results
Our team of A + talents chose Python precisely because it is a very versatile programming language, which allows the fast and effective integration of different systems. The basic operation of this ticket management system is based on the following: a user creates a ticket with a task, this ticket reaches the related department, which is responsible for meeting the requirement.
Our team of A + talents chose Python precisely because it is a very versatile programming language, which allows the fast and effective integration of different systems. The basic operation of this ticket management system is based on the following: a user creates a ticket with a task, this ticket reaches the related department, which is responsible for meeting the requirement.