Feb 22, 2024
No image
Ticket-based system development and implementation with Python

Ticket-based system development and implementation with Python

2-3 months
United States, United States
view project
Service categories
Service Lines
Software Development
Domain focus
Business Services


The volume of work in companies has been growing considerably in recent years, making task management a complex challenge. This was precisely the scenario presented by a prominent company, which came to Rootstack looking for its highly experienced software engineers and developers to collaborate in the creation of a platform that would allow them to automate the ticket management of a service desk.


In this sense, the Rootstack experts supported this company via Staff Augmentation in the development and implementation of a system created with Python, based on different types of tickets that allowed to organize and channel requests more effectively, offering the possibility of better follow-up on tasks and quantifying the service provided by the departments.


Our team of A + talents chose Python precisely because it is a very versatile programming language, which allows the fast and effective integration of different systems. The basic operation of this ticket management system is based on the following: a user creates a ticket with a task, this ticket reaches the related department, which is responsible for meeting the requirement.