Jul 22, 2024
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Education Cloud implementation to decrease workforce capacity and improve education quality
Completed

Education Cloud implementation to decrease workforce capacity and improve education quality

$100,000+
4-6 months
United States
2-5
view project
Service categories
Service Lines
Cloud Consulting
Software Development
Domain focus
Education
Other
Subcategories
Cloud Consulting
Private Cloud
Software Development
Embedded Development

Challenge

The Client used a custom-built legacy system to track Student Success. For Student Recruitment and Admissions, the university used spreadsheets, which were recreated at the beginning of each year. Student Success Management is implemented on top of a custom-built heavy legacy system which faced scalability issues such as: 🚀 No functionality to identify at-risk students: educational facility relies on tutors to identify at-risk students and missing some risk cases. The legacy system didn’t provide capabilities to highlight and identify such students proactively. 🚀 Limited personalization: lack of ability to build personalized learning plans for individual students and groups. No ability to assign learning programs to specific individuals and track their performance.

Solution

The Client decided to migrate the entire solution to Salesforce. The Routine Automation team gathered requirements for Student Recruitment and Admission processes as well as for the Student Success Management app. To maintain facility operations project was divided into several phases that implement or replaced legacy modules. The Routine Automation team implemented Student Recruitment and Admission processes on top of Salesforce Education Cloud as Phase #1. Data collected in spreadsheets was cleaned up and migrated to Salesforce. To manage applications Learner Portal was configured and customized. The lighting Scheduler was configured to allow scheduling interviews with applicants.

Results

🚀 The scalability of student recruitment and the admission process helped to decrease the workforce capacity required to maintain admission processes. The quality of the data collected about potential students helps to develop pre-entry learning programs and increase the quality of the prospective students. 🚀 Education Cloud provides enhanced capabilities for personalizing learning programs, making personalized learning experiences accessible to more students. This results in improved education quality and boosts the reputation of the institution. 🚀 Communication and collaboration are organized inside of the Education Cloud which brings transparency and allows faster responses to questions.