Jun 24, 2024
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Optimizing Dealer Operations for a Mobility Manufacturer
Completed

Optimizing Dealer Operations for a Mobility Manufacturer

$50,000+
more 1 year
Germany
10+
view project
Service categories
Service Lines
Software Development
Domain focus
Automotive
Manufacturing
Subcategories
Software Development
Desktop Development

Challenge

Unsynchronized product catalogs: Addressing discrepancies between Salesforce and ERP product catalogs through thorough analysis. Salesforce CPQ limitations: Overcoming Salesforce CPQ limitations in calculating VAT and altering Net & Gross prices, considering diverse country-specific rules.& Product name change: Implementing custom functionality for product name changes during quotations. Dealer hierarchy complexity: Navigating complex dealer hierarchies, ensuring visibility of reservations within the intricate structure.

Solution

ERP integration: Our expert-designed REST API integration in cooperation with AWS and ERP development team. Integration with local dealer management systems: Developed REST API integration with AWS and the client’s development team. Adobe Campaign integration: Designed REST API integration with AWS and Adobe development team.

Results

Improved dealer efficiency: Dealers gained the ability to view their remote stock directly in the Salesforce Experience Site. That leads to better inventory management and the ordering process. Enhanced quotation process: VAT implementation ensures accurate pricing per country rules. Flexibility in changing Net & Gross prices empowers adaptive pricing. Simplified product management: Dealers can effortlessly add products without the need to individually input each product into the client’s system, saving time and effort.