Challenge
Operating across multiple countries and member companies, the client sought to improve operational efficiency and remain competitive in a complex legal and regulatory environment. This project also marked their first collaboration with an external technology provider, making it a strategic test of outsourcing.
Key challenges included:
- Automating a core legal business process while ensuring compliance with regulations like GDPR.
- Maintaining data security and process consistency.
- Building a solution that could scale across multiple entities and integrate with existing systems.
Operating across multiple countries and member companies, the client sought to improve operational efficiency and remain competitive in a complex legal and regulatory environment. This project also marked their first collaboration with an external technology provider, making it a strategic test of outsourcing.
Key challenges included:
- Automating a core legal business process while ensuring compliance with regulations like GDPR.
- Maintaining data security and process consistency.
- Building a solution that could scale across multiple entities and integrate with existing systems.
Solution
The client partnered with Scalo to develop a credit risk assessment platform powered by machine learning and service-oriented architecture (SOA).
Key elements of the solution:
- Agile collaboration between Scalo and the client’s internal development team.
- Machine learning-based automation to streamline legal workflows.
- Service-oriented architecture for scalability and modularity.
- API integrations with external tools and internal systems for seamless connectivity.
- Process monitoring to ensure consistent and uniform results across entities.
The client partnered with Scalo to develop a credit risk assessment platform powered by machine learning and service-oriented architecture (SOA).
Key elements of the solution:
- Agile collaboration between Scalo and the client’s internal development team.
- Machine learning-based automation to streamline legal workflows.
- Service-oriented architecture for scalability and modularity.
- API integrations with external tools and internal systems for seamless connectivity.
- Process monitoring to ensure consistent and uniform results across entities.
Results
The new system delivered measurable improvements in productivity and compliance:
- Reduced manual workload, lowering operational costs.
- Faster onboarding of clients and agents through automated KYC checks.
- Improved user experience, with quicker and more reliable service delivery.
- Enhanced scalability, allowing future extensions and integrations.
- Maintained regulatory compliance, with secure data handling and process transparency.
The new system delivered measurable improvements in productivity and compliance:
- Reduced manual workload, lowering operational costs.
- Faster onboarding of clients and agents through automated KYC checks.
- Improved user experience, with quicker and more reliable service delivery.
- Enhanced scalability, allowing future extensions and integrations.
- Maintained regulatory compliance, with secure data handling and process transparency.