May 20, 2024
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Salesforce Customization
Completed

Salesforce Customization

$100,000+
7-12 months
France
10+
view project
Service categories
Service Lines
Cloud Consulting
Design
IT Services
Web Development
Domain focus
Healthcare
Subcategories
IT Services
Outsourcing
Staff Augmentation

Challenge

Sanofi, a multinational pharmaceutical and healthcare company, aimed to improve operational efficiency through Salesforce customization as the capabilities of the existing system were insufficient for unifying more than 15 subsystems and integrating mobile and desktop solutions.
Sanofi, a multinational pharmaceutical and healthcare company, aimed to improve operational efficiency through Salesforce customization as the capabilities of the existing system were insufficient for unifying more than 15 subsystems and integrating mobile and desktop solutions.

Solution

The new solution developed by SENLA unifies over 15 subsystems with consistent logic and style, integrating both mobile and web functionalities into a single desktop solution. The system also enhances planning and control operations with advanced reporting features, allowing users to create custom tables with filtering and automatic task linking for administrators, marketing, and sales specialists.

Results

The unification of subsystems, advanced planning, controlling and reporting features has greatly boosted the productivity. Sanofi's users were pleased with a much lower learning curve and increased speed of operations execution.
The unification of subsystems, advanced planning, controlling and reporting features has greatly boosted the productivity. Sanofi's users were pleased with a much lower learning curve and increased speed of operations execution.