$10,000+
$50 - $99 / hr
100 - 249
Enterprise
United States, Louisville
2018
Other
Better AI Data Better Results

Shaip provides high-quality data across multiple data types (text, audio, image & video) to companies looking to build unbiased and high quality AI/ML models. Shaip licenses, collects and annotates data for Healthcare, Conversational AI, Computer Vision and Generative AI/LLM use cases. Going beyond data, Shaip offers a complete Responsible LLM Toolkit to align, evaluate, and enhance large language models using reinforcement learning from human feedback (RLHF). Headquartered in Kentucky with offices in Silicon Valley and India, our global team blends data science expertise with deep industry knowledge. 

Better AI Data Better Results

Techreviewer Score

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3.9

Client review platforms

The company's reputation is reflected through ratings and reviews from different review websites:

5.0
(1 reviews)Clutch
4.2
(27 reviews)Trustpilot
3.5
(11 reviews)Google

AI Overview

Powered bytechreviewer AI
This company performance overview is based on AI analysis of 31 client reviews across 3 different review platforms. Read more about our methodology.
Last updated: September 2026

Performance snapshot

Shaip is an AI data services and annotation provider with a mixed and polarized review profile spanning enterprise clients and individual contributors. While one anchor Clutch review demonstrates measurable outcomes in medical AI, the broader review pool is heavily fragmented between enthusiastic short-form endorsements and serious, recurring allegations of non-payment and fraud from vendors and workers. The pattern of payment complaints across multiple years and geographies constitutes a meaningful reliability concern that tempers otherwise positive signals.

Performance breakdown

Technical expertise
Mixed

The sole high-density Clutch review confirms strong AI data annotation capabilities for EHR and clinical NLP use cases. However, a detailed negative account describes a medical imaging project where Shaip delivered severely incomplete metadata and recycled publicly available images, raising data quality concerns.

Project management & delivery
Mixed

The Clutch review cites a 4–6 week reduction in data preparation time and consistent milestone communication, reflecting sound delivery processes. Countering this, one detailed negative review documents a four-month engagement with persistent requirement mismatches and unresolved project outcomes, indicating inconsistent delivery standards.

Communication & collaboration
Mixed

Multiple contributor-side reviews praise responsive support staff and clear project guidelines on Shaip's tasking platform. However, several independent reviewers report being ignored after project completion when pursuing payment resolution, suggesting communication quality may differ significantly between client-facing and vendor-facing interactions.

Reliability
Weak

A recurring and multi-year pattern of non-payment allegations from vendors, contributors, and subcontractors across multiple geographies constitutes a significant reliability risk. Claims span from 2022 to 2025 and include withheld compensation ranging from individual contributors to amounts equivalent to approximately 5 lakh INR, indicating a systemic rather than isolated issue.

Client satisfaction & outcomes
Mixed

The single verifiable enterprise client review reports a 20–25% reduction in internal validation effort and tangible time savings on data preparation, representing a strong business outcome. Satisfaction among contributor-side users is split, with positive platform experiences offset by serious fraud allegations and unresolved compensation disputes.

Best for

Shaip may be best suited for enterprise or mid-market AI teams requiring data annotation and AI training datasets, particularly in healthcare. Clients seeking high-volume, managed data pipelines should conduct thorough vendor due diligence given documented payment and delivery concerns.

Clients info

The most clearly documented enterprise engagement is in the medical and healthcare sector, specifically clinical NLP and EHR model development. Client sizes at the enterprise level appear to be small-to-mid-market firms (11–50 employees based on available data). The single confirmed project budget falls in the $10,000–$49,999 range; broader budget data is not available. Primary industries represented include Medical / Healthcare, AI / Technology. Typical client size bands include 11–50 Employees. Common project budget ranges include $10,000 to $49,999.

Review strength

31 reviews were analyzed across three platforms, spanning from June 2022 to early 2026. The evidence base is broad in volume but narrow in enterprise-grade depth, with only one high-density review containing specific metrics. The majority of reviews are from individual contributors rather than enterprise clients, limiting the applicability of much of the data to a B2B procurement context. A notable portion of reviews are more than one year old. Review date range: 2022-06-28 - 2026-08-06.

Performance breakdown

Technical expertise
Mixed

The sole high-density Clutch review confirms strong AI data annotation capabilities for EHR and clinical NLP use cases. However, a detailed negative account describes a medical imaging project where Shaip delivered severely incomplete metadata and recycled publicly available images, raising data quality concerns.

Project management & delivery
Mixed

The Clutch review cites a 4–6 week reduction in data preparation time and consistent milestone communication, reflecting sound delivery processes. Countering this, one detailed negative review documents a four-month engagement with persistent requirement mismatches and unresolved project outcomes, indicating inconsistent delivery standards.

Communication & collaboration
Mixed

Multiple contributor-side reviews praise responsive support staff and clear project guidelines on Shaip's tasking platform. However, several independent reviewers report being ignored after project completion when pursuing payment resolution, suggesting communication quality may differ significantly between client-facing and vendor-facing interactions.

Reliability
Weak

A recurring and multi-year pattern of non-payment allegations from vendors, contributors, and subcontractors across multiple geographies constitutes a significant reliability risk. Claims span from 2022 to 2025 and include withheld compensation ranging from individual contributors to amounts equivalent to approximately 5 lakh INR, indicating a systemic rather than isolated issue.

Client satisfaction & outcomes
Mixed

The single verifiable enterprise client review reports a 20–25% reduction in internal validation effort and tangible time savings on data preparation, representing a strong business outcome. Satisfaction among contributor-side users is split, with positive platform experiences offset by serious fraud allegations and unresolved compensation disputes.

Location and contacts

United States, Louisville
12806 Townepark Way, Louisville, KY 40243-2311
40243
+86 647 35655

Major clients

Oracle
Google
Soundhound