Jun 12, 2023
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Service categories
Service Lines
Ecommerce
Domain focus
Commerce
Manufacturing
Other
Programming language
PHP
Frameworks
Laravel
Vue.js
Challenge
To automatize the management of item-manager-client-delivery service interaction
Previously, each order was processed by many people through its lifecycle. Moreover, this process was complicated by a large number of interdependencies and the client’s business specifics.
For example, some items are present in the warehouse and some of them need to be purchased for a specific order and it was challenging enough to divide and manage such items uninterruptedly.
To automatize the management of item-manager-client-delivery service interaction
Previously, each order was processed by many people through its lifecycle. Moreover, this process was complicated by a large number of interdependencies and the client’s business specifics.
For example, some items are present in the warehouse and some of them need to be purchased for a specific order and it was challenging enough to divide and manage such items uninterruptedly.
Solution
We built a system that makes possible the automatic management of each stage of the order processing under the control of one person.
For example: if there is an order without payment, the system automatically prohibits its further implementation, marks that the item should be returned to the warehouse, and changes the order status. At the same time, the system sends a reminder about the required payment to the client. If the waiting period is over and the client doesn’t make the payment, such an order is closed.
We built a system that makes possible the automatic management of each stage of the order processing under the control of one person.
For example: if there is an order without payment, the system automatically prohibits its further implementation, marks that the item should be returned to the warehouse, and changes the order status. At the same time, the system sends a reminder about the required payment to the client. If the waiting period is over and the client doesn’t make the payment, such an order is closed.
Results
We created a system that fits the client’s needs perfectly. The client experienced the constant growth of the number of conversions and thanks to automatization get additional financial and other resources for the development of the scaling plan.
We created a system that fits the client’s needs perfectly. The client experienced the constant growth of the number of conversions and thanks to automatization get additional financial and other resources for the development of the scaling plan.
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