Feb 28, 2023
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Service categories
Service Lines
Software Development
Design
IT Services
Mobile Development
Domain focus
Banking & Financial Services
Business Services
Other
Technology
Programming language
C/C++
HTML
JavaScript
Frameworks
React.js
React Native
Challenge
The Courier Guy is a South African logistics company that specializes in parcel delivery services. They wanted to create a digital platform that would enable their customers to easily track their parcels and receive real-time updates on their delivery status. They approached SovTech, a software development company, to help them build this platform.
Additionally, the process for both The Courier Guy and their customers required to book courier services is laborious and requires multiple human/manual touch points.
The Courier Guy has no existing flexible same day delivery service for deliveries needing to be transferred within a 200km radius.
The Courier Guy is a South African logistics company that specializes in parcel delivery services. They wanted to create a digital platform that would enable their customers to easily track their parcels and receive real-time updates on their delivery status. They approached SovTech, a software development company, to help them build this platform.
Additionally, the process for both The Courier Guy and their customers required to book courier services is laborious and requires multiple human/manual touch points.
The Courier Guy has no existing flexible same day delivery service for deliveries needing to be transferred within a 200km radius.
Solution
Solution:
A progressive web app and mobile app for businesses and individuals to book courier services on their own.
The development of a Courier Butler service type which allows:
Drivers to apply to be TCG Courier Butler drivers
Customers to utilise this service to place orders for immediate collection and delivery at any time of the day, as long as there are drivers available in their area.
Solution:
A progressive web app and mobile app for businesses and individuals to book courier services on their own.
The development of a Courier Butler service type which allows:
Drivers to apply to be TCG Courier Butler drivers
Customers to utilise this service to place orders for immediate collection and delivery at any time of the day, as long as there are drivers available in their area.
Results
The platform that SovTech developed for The Courier Guy has been a great success. Customers can now easily track their parcels and receive real-time updates on their delivery status, which has improved their overall experience with The Courier Guy. The SMS notification feature and mobile app have also been well-received by customers, as they provide greater convenience and flexibility.
The platform has also been beneficial for The Courier Guy's staff, as it has streamlined their operations and made it easier for them to manage parcels and deliveries. The comprehensive training provided by SovTech has ensured that staff are able to use the platform effectively, and the ongoing support and maintenance has ensured that the platform remains functional and up-to-date.
The platform that SovTech developed for The Courier Guy has been a great success. Customers can now easily track their parcels and receive real-time updates on their delivery status, which has improved their overall experience with The Courier Guy. The SMS notification feature and mobile app have also been well-received by customers, as they provide greater convenience and flexibility.
The platform has also been beneficial for The Courier Guy's staff, as it has streamlined their operations and made it easier for them to manage parcels and deliveries. The comprehensive training provided by SovTech has ensured that staff are able to use the platform effectively, and the ongoing support and maintenance has ensured that the platform remains functional and up-to-date.