Nov 01, 2023
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Service categories
Service Lines
Design
Domain focus
Media & Entertainment
Subcategories
Design
Digital Design
User Experience
Challenge
South Africa’s Most Effective Online Ticketing Service. Quicket is a fast and effective online ticketing service for small to medium-sized events. Within minutes anyone can create an event profile and start selling tickets.
The Problem
The original Quicket website was catered more towards customers and prompted them to browse events on the platform. While there is still a need for this, the goal became gearing the designs more toward event organisers and appealing to their needs.
South Africa’s Most Effective Online Ticketing Service. Quicket is a fast and effective online ticketing service for small to medium-sized events. Within minutes anyone can create an event profile and start selling tickets.
The Problem
The original Quicket website was catered more towards customers and prompted them to browse events on the platform. While there is still a need for this, the goal became gearing the designs more toward event organisers and appealing to their needs.
Solution
The Solution
Optimising the website for event organisers by including more feature highlights relevant to them, as well as by refreshing the UI design.
This leads to an improvement in the overall user experience.
The Solution
Optimising the website for event organisers by including more feature highlights relevant to them, as well as by refreshing the UI design.
This leads to an improvement in the overall user experience.
Results
An improved user experience for some of the key stakeholders using Quicket.
Examples:
Ticketing:
Selling tickets is the main purpose of Quicket, but managing tickets and the fees is where it can get tricky. We had to explore a visual way to indicate to the event organiser how these fees could be calculated based on estimates of how many attendees there would be at the event. We decided to go with a dynamic calculator that pushed out live price changes based on three variables: Number of guests, Average ticket price, and Average order size.
An improved user experience for some of the key stakeholders using Quicket.
Examples:
Ticketing:
Selling tickets is the main purpose of Quicket, but managing tickets and the fees is where it can get tricky. We had to explore a visual way to indicate to the event organiser how these fees could be calculated based on estimates of how many attendees there would be at the event. We decided to go with a dynamic calculator that pushed out live price changes based on three variables: Number of guests, Average ticket price, and Average order size.