Aug 27, 2025
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Merit Logistics ODC
Completed

Merit Logistics ODC

$10,000+
more 1 year
Belgium, Brussels
2-5
Service categories
Service Lines
Web Development
Domain focus
Healthcare
Frameworks
.NET
React.js
React Native

Challenge

  • The customer support team needs a user-friendly interface to easily manage and monitor client subscriptions.
  • The design must accommodate users with limited IT skills.
  • Provide interactive scheduling screens with drag-and-drop functionality.
  • Enable creation of fillable PDFs on the Web App for use on mobile apps.
  • Support real-time messaging and push notifications.
  • Include database management for transporters, customers, and vehicles.
  • Clients require new feature development with fast turnaround times.
  • Clients frequently change technology requirements.
  • The system had to be rebuilt from scratch three times due to evolving requirements.
  • Numerous libraries were applied, updated, and replaced, resulting in significant time spent rewriting and removing functions.

Solution

  • Clients frequently changed technology requirements.
  • The system had to be rebuilt from scratch three times.
  • Many external libraries were applied, updated, or replaced, requiring significant refactoring.
  • Frontend built with React.js and React Native; backend built with Node.js.
  • Design focused on non-technical users, incorporating their feedback.
  • Customized external libraries to support PDF processing on both web and mobile.
  • Implemented Twilio for real-time chat functionality.
  • Used Atlassian and AWS for automated builds and continuous delivery.
  • Developed automated test scripts with Jest.

Results

  • Booqit is a startup based in Brussels, Belgium.
  • The platform simplifies the organization of non-emergency medical transport.
  • Institutions, health insurance providers, and individuals can easily manage medical transport reservations online.
  • Each booking is automatically integrated into the transport company’s schedule.
  • Transport companies can either use Booqit’s planning software or connect their own system to the platform.
  • With a strong social mission, Booqit also aims to simplify social transport, helping seniors and people with reduced mobility gain greater autonomy.