Oct 30, 2024
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Techcombank BI Reports & Dashboards
Completed

Techcombank BI Reports & Dashboards

$100,000+
4-6 months
Vietnam
10+
Service categories
Service Lines
Big Data
Domain focus
Banking & Financial Services
Subcategories
Big Data
Data Analytics

Challenge

The client had difficulty managing massive volumes of transaction data due to little governance before. Managers also shoulder the burden of making real-time responses. 

Additionally, they lacked resources with Power BI expertise to perform the migration. 

Regarding the current situation, the reporting mechanism takes up to one month to deliver information to managers while data is still siloed. 

Solution

We implemented a two-way approach:  

  • Firstly, we executed a complete deployment of an on-premises Power BI Report Server. Our team of Power BI experts collaborated with the bank’s BI department to design centralized dashboards overseeing wealth management and retail banking products
  • Simultaneously, we conducted Power BI training sessions for bank analysts, empowering them to efficiently manage their work independently in the future. 

Results

Over 15 automated reports, updated weekly and easy to manipulate, convenient for monitoring and making decisions, are built. These reports are related to different areas of the bank, which include but are not Lending, KYC, and Wealth Management. 

For example: 

  • Customer Feedback Report
  • Lending Retail Report
  • Wealth Management Report