AutopilotHQ

AutopilotHQ (currently Orrto) asked us to improve its marketing automation platform with the goal of increasing competitiveness and customer satisfaction Our role was to integrate Mailchimp and Intercom to share data seamlessly. They also wanted to create a robust but lightweight chatbot that could compete with solutions like Intercom to the benefit of customers on the AutopilotHQ platform.

For AutopilotHQ integration with Mailchimp and Intercom, we had to find a solution for managing a large amount of data, taking into account the potential limitations of the systems. Also, overcoming legacy app development in CoffeeScript and SproutCore was essential. Building a chatbot, we were to create a widget that seamlessly integrates with diverse websites, operates swiftly, and maintains a visually appealing appearance.

Currently known as Orrto, the AutopilotHQ app allows users to integrate various systems like Mailchimp and Intercom into one, thanks to the integrations we built. Additionally, we built a lightweight chatbot widget that is added to clients' websites without slowing down or burdening websites. To manage chatbots, clients access a user-friendly web app with features like conversation management, customizable chat design, app administration, and playbook creation. We also built an administration panel for AutopilotHQ in the form of a web app so they can manage the clients who use their chatbot effectively. The chatbot system is also connected to the Slack platform to make conversation management more straightforward.