Sales Enablement Platform Modernization with AI

The client needed to overcome several critical obstacles while maintaining uninterrupted service for enterprise customers:
- Legacy infrastructure with outdated codebases and inconsistent analytics
- Platform stability issues during architectural evolution
- Inefficient handling of large-scale content and data processing
- Disconnected product navigation requiring multiple authentication steps
- Technical debt limiting innovation and scalability

Techstack implemented a systematic modernization strategy:
- Rebuilt the presentation module into a standalone product with Amazon Chime integration
- Overhauled the analytics subsystem using CQRS pattern for actionable sales insights
- Optimized content handling pipelines for large files and external source imports
- Developed unified navigation with seamless SSO across previously isolated products
- Integrated third-party solutions (Twilio, Aspose) and maintained compatibility with existing systems
- Implemented AI-powered features for meeting summaries and transcription

- System downtime reduced significantly across all platform components
- User retention improved through enhanced performance and experience
- Analytics delivery and insights generation accelerated
- Operational costs reduced up to 3x through infrastructure optimization
- Faster release cycles with more stable production environments