Multilayer Testing Services for Global Print-on-Demand E-commerce Platform
Challenge
To successfully work on projects like this, you need to know the difference between complicated and complex problems.
Complicated problems have clear solutions — they just require more resources. Add more workers, increase the budget, or extend the timeline, and you’ll get there.
Complex problems don’t have ready-made answers. First, you need to define the optimal result. Then, identify specific pain points and intersecting layers of challenges and find the best mix of approaches to address them.
Our client’s rapidly growing eCommerce platform wasn’t a complicated system needing more testers. It was a complex ecosystem requiring a tailored, adaptive approach.
For starters, we needed to clearly define what we would be working with.
To successfully work on projects like this, you need to know the difference between complicated and complex problems.
Complicated problems have clear solutions — they just require more resources. Add more workers, increase the budget, or extend the timeline, and you’ll get there.
Complex problems don’t have ready-made answers. First, you need to define the optimal result. Then, identify specific pain points and intersecting layers of challenges and find the best mix of approaches to address them.
Our client’s rapidly growing eCommerce platform wasn’t a complicated system needing more testers. It was a complex ecosystem requiring a tailored, adaptive approach.
For starters, we needed to clearly define what we would be working with.
Solution
We have assembled a dedicated manual and automated testing team led by a Project Manager. Our team expanded from 3 to 20+ members, reflecting the increasing scope and complexity of the project. To ensure fruitful collaboration, we have:
- Seamlessly integrated with the client’s in-house and remote development teams.
- Participated in daily stand-ups and weekly Scrum meetings, aligning with the client’s 2-week sprint schedule.
We have created and over years enhanced Quality Assurance strategy at the intersection of Manual and Automated QA, Cloud infrastructure and new AI features and solutions.
We have assembled a dedicated manual and automated testing team led by a Project Manager. Our team expanded from 3 to 20+ members, reflecting the increasing scope and complexity of the project. To ensure fruitful collaboration, we have:
- Seamlessly integrated with the client’s in-house and remote development teams.
- Participated in daily stand-ups and weekly Scrum meetings, aligning with the client’s 2-week sprint schedule.
We have created and over years enhanced Quality Assurance strategy at the intersection of Manual and Automated QA, Cloud infrastructure and new AI features and solutions.
Results
We have built and enhanced a testing process as dynamic as the platform itself, catching issues before they could impact users and providing a clear, real-time picture of product quality. While it’s impossible to list every win from our years of work, here are the game-changers that kept the system rock-solid and user-friendly:
- Set up a CI/CD pipeline that quickly catches performance issues in new code.
- Created a system that links tests to problems, giving developers clear info to fix issues fast.
- Keeped the platform running smoothly across all devices, maintaining its edge over competitors.
- Built a smart testing setup that simulates high traffic with fewer resources, making regular performance checks affordable.
- Achieved 400 end-to-end iOS test coverage (Appium TestNG)
- Reduced build failures by 15%.
- Built a scalable testing framework the web app leveraging
- JUnit5 and Selenium; decreased testing costs by 20%.
- Introduced automated testing protocols covering 80% of test cases; reduced manual QA efforts by 25%.
- Launched and approved 40+ major feature releases, resulting in a 15% increase in user engagement.
We have built and enhanced a testing process as dynamic as the platform itself, catching issues before they could impact users and providing a clear, real-time picture of product quality. While it’s impossible to list every win from our years of work, here are the game-changers that kept the system rock-solid and user-friendly:
- Set up a CI/CD pipeline that quickly catches performance issues in new code.
- Created a system that links tests to problems, giving developers clear info to fix issues fast.
- Keeped the platform running smoothly across all devices, maintaining its edge over competitors.
- Built a smart testing setup that simulates high traffic with fewer resources, making regular performance checks affordable.
- Achieved 400 end-to-end iOS test coverage (Appium TestNG)
- Reduced build failures by 15%.
- Built a scalable testing framework the web app leveraging
- JUnit5 and Selenium; decreased testing costs by 20%.
- Introduced automated testing protocols covering 80% of test cases; reduced manual QA efforts by 25%.
- Launched and approved 40+ major feature releases, resulting in a 15% increase in user engagement.